Seven Corners
Overall Rating 4.38 out of 5
Overall Rating 4.38 out of 5 3,827 Reviews Since 2007

  • Rating 1 out of 5
    Policy:
    Trip Protection Elite
    Review Received:
    July 16, 2021
    Phyllis from WA Verified Squaremouth Customer

    the trip was cancelled and i did not take the trip as it was not available. i asked for my money and was told no. I didnt ask in time but i did not know in time. terrible customer service. I hope i can somehow get my money since the trip was cancelled. I would not recommend square mouth = too hard to get your money back. You still have my money. Phyllis Mandel

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    38 out of 39 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    July 11, 2021
    BNis from UT Verified Squaremouth Customer

    Customer service was super attentive and knowledgeable. In my conversation I told her I was going for my fathers funeral and she even followed up with me to express condolences. I’m glad I didn’t have a claim but if I had I felt it would have been a gentle simple experience.

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    July 5, 2021
    Kathryn from CA Verified Squaremouth Customer

    They did have multiple sets of questions, which took awhile, but then did process the claim in an efficient way after that. I was glad that we had cancel for any reason coverage.

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    10 out of 10 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    June 23, 2021
    Candice from SC Verified Squaremouth Customer

    I have purchased trip cancellations in the past but this company was the very best that I have EVER used. They made the process easy. CS was helpful and friendly. Hands down....the best.

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    10 out of 10 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    June 18, 2021
    Carolyn from PA Verified Squaremouth Customer

    The trip was cancelled 2021 but rescheduled for 2022. Your service department was able to change the insurance for the trip to be covered in 2022 without any hassles or delays.

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    10 out of 10 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    June 16, 2021
    Mary from TX Verified Squaremouth Customer

    Effortless on my side.

    Precise information provided. Will recommend to other travelers.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    June 10, 2021
    Julia from ID Verified Squaremouth Customer

    They have answered my questions immediately. They are very responsive by phone. Now we’ll have to see if they will handle my claim promptly. My airlines cancelled twice. First American Airlines, then Delta, and we finally had to fly on Qatar that cost quite a bit more. I feel they should cover under trip interruption. Can’t go without a plane but they weren’t sure it was covered. So we’ll see.

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    9 out of 10 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Trip Protection Economy
    Review Received:
    June 5, 2021
    Crystal Mayes from GA Verified Squaremouth Customer

    My claim was incorrectly denied

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    12 out of 17 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    June 5, 2021
    Valerie from TX Verified Squaremouth Customer

    It has been 3 weeks since I filed my claim, and I am just now hearing from them. They are asking for all the receipts etc., all of which I submitted the day I filed the claim. So far I am disappointed in them. We will see if they come through and honor their agreement. I hope to give a better review in a few weeks.

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    23 out of 24 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    June 2, 2021
    Natalia from CA Verified Squaremouth Customer

    It took several tries and long waiting time to call from another country, as they requested proof of insurance and other documents that were not available without internet access. Now, 5 weeks after I first submitted my claim, the claim is not under review yet. They are very slow in response, and once a week they request some «other document». Their requests are very confusing, so when I send the document they described, they say that it is not the right one (ex. Summary of benefits from other insurance). Who can help me? I would NOT recommend Seven Corners, Inc. to any traveler

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    32 out of 33 people found this review helpful