Seven Corners
Overall Rating 4.38 out of 5
Overall Rating 4.38 out of 5 3,799 Reviews Since 2007

  • Rating 5 out of 5
    Policy:
    Trip Protection Elite
    Review Received:
    September 26, 2019
    Terry from OR Verified Squaremouth Customer

    This was only the second Time I have ever insured trip insurance. The reason I went with Seven Corners Is because I went with them the first time, and I did have a claim, and they were thorough friendly and responsible. This time, I had no problems, so no claim. But, it was worth it, with an expensive trip, knowing they would follow through, if needed.

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Elite
    Review Received:
    September 26, 2019
    barbara from CA Verified Squaremouth Customer

    I have not yet filed a claim. I will do so when I return home from Nashville where my granddaughter underwent surgery. The brief contact I had was very good

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    2 out of 6 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    September 25, 2019
    james from TX Verified Squaremouth Customer

    Four weeks is too long to process a claim. My check is “in the mail “

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Elite
    Review Received:
    September 21, 2019
    Ruth from NJ Verified Squaremouth Customer

    Seems like a good service. I will definitely consider it again if I go out of the country.

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    1 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Trip Protection Elite
    Review Received:
    September 18, 2019
    James from FL Verified Squaremouth Customer

    I'm still in the process of making the claim. They have paid on some parts and we are waiting on other issues that are not resolved. Some of this is due to my status.
    They have paid on parts of the claim already, which I am thankful. It seems they have their way of doing things and the process has been slow. I cannot talk to the claims adjuster when I called about questions. I have exchanges multiple emails.The adjuster can take a couple of weeks to get back to me. If I call, the person who answers the call, gives me helpful information as to my status, but evidently claims adjusters do not take phone calls, so its been frustrating. Currently they have paid on two parts, and two are still unresolved.
    So overall, I appreciate that they've paid and the phone people do give me their best answers and are very attentive, however, I am unable to talk directly to the person to try to resolve issues. I can only send them emails, and then there is a wait sometime until I hear from them.

    Review Updated: 10/23/2019

    It was difficult to talk to the correct person who was handling my claim. I would call and get a person who was very nice, but would only tell me current status, but could not talk with the adjuster directly. I found that frustrating. In all fairness, they would return emails, but sometimes it would take a while until they responded. It was not a fast easy procedure, but in the end, I did get most of the claim, so really can't complain that much. Only to the degree it took a longer time than I expected, and I had to spend many hours providing just the right information in just the right way. Perhaps if someone took the time to explain to me in person what I need to provide, I could have saved some time.

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    7 out of 8 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    September 18, 2019
    Robert from NM Verified Squaremouth Customer

    Good communication. No claim.,

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Elite
    Review Received:
    September 11, 2019
    Robert from NC Verified Squaremouth Customer

    I am still awaiting a decision on our claim. We never got to go on the trip because of my wife's accident. We filed a claim under trip cancellation.

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    2 out of 4 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    September 8, 2019
    Martha from MI Verified Squaremouth Customer

    this insurance was useless when trying to cancel my trip to the Bahamas due to hurricane Dorian. They stated that since the airline had not canceled our flights I could not file a claim (even though Delta had listed Nassau airport in their bulletin) Also, do not bother with the cancel for any reason "benefit" if you don't cancel the trip 48 hours prior to your schedule departure, it no longer applies. I was better off calling the airline and the hotel directly to get refunds and rescheduling fees saved. Complete waste of money

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    12 out of 12 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Elite
    Review Received:
    September 7, 2019
    Jan from CA Verified Squaremouth Customer

    Clean and professional. got initial insurance when i booked by trip with a deposit and then increased coverage when i made my final payment. Easy and fast

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    1 out of 1 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    September 5, 2019
    Kodi from TN Verified Squaremouth Customer

    I don’t like how we paid for a policy where we should have gotten 100% refund for our cruise but we only got 75%. All because I am pregnant. It doesn’t make sense. Next time I’ll use the carnival insurance. And it took forever to actually get it all took care of.

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    3 out of 3 people found this review helpful