Tin Leg
Overall Rating 4.59 out of 5
Overall Rating 4.59 out of 5 3,782 Reviews Since 2014

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    September 6, 2017
    Suzanne from WA Verified Squaremouth Customer

    Great experience with Tin Leg staff! Everyone I spoke with was courteous and knowledgeable. I chose this policy (Tin Leg Luxury) because I was able to get more coverage for pre-existing conditions. I had to file a claim and the staff was very helpful and made it very easy to get through the claim process.
    I would definitely recommend Tin Leg to my friends and other travelers.

    Review Updated: 10/07/2017

    I had a very good experience with Tin Leg personnel in handling my claim. The person I worked with was knowledgeable, courteous and professional. The amazing part is that the office is in Miami as hurricane Irma had already made landfall and I still received my check in the estimated time.

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    September 5, 2017
    deborah from CA Verified Squaremouth Customer

    Very helpful over phone! (Person helped modify the cost of the trip, which changed.) Very pleasant experience!

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    September 5, 2017
    Keith from TN Verified Squaremouth Customer

    Have used Tin Leg for several trips. Have been very pleased every time with service.

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    September 3, 2017
    Lee from IL Verified Squaremouth Customer

    Very helpful!

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    August 26, 2017
    Danielle from MD Verified Squaremouth Customer

    Very straightforward claims process!

    Review Updated: 09/23/2017

    Got my money back for medical expenses and stolen items, so I'm happy

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    August 23, 2017
    Neal from NM Verified Squaremouth Customer

    Easy to deal with. Only suggestion: on line claim form should either clearly state that there is no mechanism to attach documentation or have a link to attach documentation

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  • Rating 4 out of 5
    Policy:
    Luxury
    Review Received:
    August 17, 2017
    Philip from MI Verified Squaremouth Customer

    Good policy at a good price, and it did cover (with minimal frustration) the one doctor trip and prescription we needed while in France. Claims process was straightforward, and the Tin Leg staff were polite and helpful. My only quibble is the second, scheduled, phone call that was needed to complete the claim. I just wish we could have taken care of everything in one call.

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    1 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Luxury
    Review Received:
    August 8, 2017
    Madeleine from TX Verified Squaremouth Customer

    Please make sure that your phone number is correct on your PDFs!

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    August 8, 2017
    Neil from CA Verified Squaremouth Customer

    Selecting and purchasing policy very easy. When wrong dates selected, customer service very responsive.

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    August 8, 2017
    William from FL Verified Squaremouth Customer

    No issues. Excellent customer service.

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