Tin Leg
Overall Rating 4.59 out of 5
Overall Rating 4.59 out of 5 3,744 Reviews Since 2014

  • Rating 4 out of 5
    Policy:
    Luxury
    Review Received:
    May 24, 2017
    Michelle from FL Verified Squaremouth Customer

    No problems.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Luxury
    Review Received:
    May 19, 2017
    Bruce from CO Verified Squaremouth Customer

    My wife was diagnosed with cancer 3 months before our trip but after our cruise deposit was paid. We filed a claim for the deposit and a prepaid airline flight. We had some difficulty jumping through all the hoops necessary to verify the medical issues during what was a very stressful time for us , but the Tin Leg agent was patient and helpful and the claim was ultimately paid.

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    7 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    May 19, 2017
    ROBERT from CA Verified Squaremouth Customer

    My claim was handled, approved and paid, with LIGHTENING fast speed, by Kelly Calkins. I am so thankful for the speed, efficiency and professionalism with which my claim was handled. We travel a lot, and I always buy trip insurance....many times it has been with Tin Leg, but this is our first actual claim experience with them. When we travel next, I will likely choose Tin Leg again because of the way they handled this claim. Kelly Calkins, thank you so much.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    May 11, 2017
    Tim from HI Verified Squaremouth Customer

    I called Tin Leg customer service to file a claim for $2400.00 in medical expenses incurred on a cruise ship. Within two weeks the claim was settled and I had a check for the full amount. This was the first time I have filed a claim with a travel insurance company and, based on a friend's recent experience with another insurance company, I was expecting a time consuming and frustrating experience. This was not at all my experience. The Tin Leg claims people were very polite and easy to deal with and they kept all call-back appointments as agreed. I cannot say enough good things about Tin Leg. Their prices for the policy were reasonable compared to other providers and their service was excellent! I will definitely buy from them again.

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    8 out of 8 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Luxury
    Review Received:
    May 9, 2017
    patricia from OR Verified Squaremouth Customer

    I am in the midst of filing my claim. The folks at Tin Leg have been very efficient and helpful. I would use Tin Leg again and I have recommended them to other friends.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    May 9, 2017
    James from MD Verified Squaremouth Customer

    Tin Leg did a good job handling my claim. The process took a little longer than I anticipated but it was a large claim and they needed to make sure we got the details right. In the end it all worked out and I will use them again.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    May 8, 2017
    Philip from WA Verified Squaremouth Customer

    The insurance came highly recommended and provided great peace of mind on our month long cruise.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    May 7, 2017
    Jerrold from FL Verified Squaremouth Customer

    Extremely good experience. My wife and I had booked a trip to London for this past April 2017. Luckily we upgraded our insurance to cover cancel for any reason.
    As it turned out due to financial consideration we had to cancel our trip. Our hotel and plane was prepaid.
    As we expected the insurance cover 75% OF OUR PREPAID EXPENSES.
    We gathered all our paperwork related to the plane and hotel expenses and filled out the paperwork that TinLeg sent us.
    In approx a few weeks our claim was approved in full and we received a check not long thereafter.
    Absolutely no problems. Good experience and we will no doubt use Tin leg again for our insurance needs on any future trips.

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    3 out of 3 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Luxury
    Review Received:
    May 6, 2017
    WILLIAM from DE Verified Squaremouth Customer

    Response has been slow, but so far adequate. They promised to email me a claim form on April 18, and I have yet to receive it, so reminded them recently.

    Review Updated: 06/03/2017

    I was concerned in the beginning because some of the Tin Leg emails seemed unfriendly and demanding of excessive detailed information. But then after a few emails, they put one person on my case, we corresponded, and all was resolved very quickly and to my satisfaction. I would recommend Tin Leg.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    May 4, 2017
    Danielle from NY Verified Squaremouth Customer

    This was a very easy process! I will buy travel insurance from here again.

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    0 out of 0 people found this review helpful