Tin Leg
Overall Rating 4.59 out of 5
Overall Rating 4.59 out of 5 3,775 Reviews Since 2014

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    August 18, 2016
    Kevin from CA Verified Squaremouth Customer

    Didn't need to use the policy, but it was great knowing it was there if needed.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    August 17, 2016
    Lorie from NC Verified Squaremouth Customer

    Repeat user--- no problems, helpful friendly staff in setting up the coverage.

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    0 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Economy
    Review Received:
    August 16, 2016
    Mario from NY Verified Squaremouth Customer

    Prices went up for same service as before ;suggest may be if u want to or can....hike prices slowly!
    this time I did not bother to look for another service but as prices go up , I will definitely start looking for alternatives.. I like your service but I have no choice.

    Response From:
    Tin Leg
    Tin Leg:
    Kelly Calkins
    Response Received:
    August 18, 2016

    What we found:
    Your policy was more expensive then it was in previous years.

    What we did about it:
    An agent contacted you to explain that the premium of the policy is determined by a number of factors, including the age of the traveler.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    August 15, 2016
    Jay from CA Verified Squaremouth Customer

    Good experience. Will use again.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    August 10, 2016
    Jim from FL Verified Squaremouth Customer

    Will definitely purchase travel insurance here again!!

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    August 4, 2016
    John from MN Verified Squaremouth Customer

    Tin Leg representative helpful in guiding through the process and keeping us updated. Claim paid in full and promptly. Online claim form process easy to use.

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    August 3, 2016
    Shelley from OR Verified Squaremouth Customer

    We worked with Kathy Calkins and she was extremely helpful. She answered all our questions and even emailed when she had not received all our information. We could not have been happier with our experience with Tinleg. Will use them again on other travels.
    Sincerely,
    Shelley Taylor

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Economy
    Review Received:
    July 31, 2016
    James from IL Verified Squaremouth Customer

    The departure and return dates of our cruise changed after I bought the policy. I contacted customer service to find out if I could get the policy modified to cover the new dates and was happy to learn that I could. I did do so. However there was some miscommunication and it took several tries before I got the revised policy that accurately reflected the duration of our trip.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Economy
    Review Received:
    July 29, 2016
    Scott from CA Verified Squaremouth Customer

    Brandi Morse did an exceptional job from the minute I contacted her, she stayed with me all the way through providing us with assistance. We will always make our choice Tin Leg and I will be telling our friends and family what an excellent experience we had in such an adverse situation. Thank you!

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    July 28, 2016
    Steven from FL Verified Squaremouth Customer

    Glad I got the policy. Will wait and see how the claim is handled to determine if I continue getting the policy thru Squaremouth/Tin Leg. This is the 4th or 5th time we've bought a policy and only the first claim.

    Do you offer an annual policy with stated amount of trips (or alternatively, an aggregate limit on claim(s))? We travel 1-3 times a year and would like to compare the single trip purchase to an annual/aggregate purchase.

    Thanks

    Response From:
    Tin Leg
    Tin Leg:
    Kelly Calkins
    Response Received:
    July 28, 2016

    What We Found:
    Currently, we do not have a claim on file for this policy.

    What We Did About it:
    An agent contacted you to discuss this further.

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    0 out of 0 people found this review helpful