Tin Leg
Overall Rating 4.59 out of 5
Overall Rating 4.59 out of 5 3,775 Reviews Since 2014

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    June 8, 2015
    Mary from DE Verified Squaremouth Customer

    I had an injury prior to my trip that required I cancel the trip entirely. Once I submitted all the forms and documents electronically, I received, in less than 3 weeks, written notification that my claim would be fully honored, and the refund check arrived in 25 days.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    June 5, 2015
    Edward from CA Verified Squaremouth Customer

    Vacation's are not cheap and cost continue to rise. Its good to know you are covered incase of an emergency or unexpected event.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Economy
    Review Received:
    June 5, 2015
    Neal from OH Verified Squaremouth Customer

    It was easy enough to purchase the needed travel insurance.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Luxury
    Review Received:
    June 4, 2015
    Wallace from IL Verified Squaremouth Customer

    Was unable to find dentist while on trip--hard to communicated with SquareMouth, Often could not talk to a person when trying. Only made contact once.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    June 4, 2015
    Thomas from VA Verified Squaremouth Customer

    My trip was canceled by Smithsonian and a prompt refund was sent by SquareMouth.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    June 4, 2015
    Kurt from FL Verified Squaremouth Customer

    The identification cards were helpful to have in case of a problem

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    June 2, 2015
    Pat from FL Verified Squaremouth Customer

    My claim was miscalculated. The questionnaire asks for the total price, your loss and if you were reimbursed and the amount. Your people deducted my reimbursement a second time and shorted me $937. I called twice and got two different answers as to what I should do. One said to resubmit and the second said to send an email. I did the latter and got 3 unintelligible responses from one of your people who could not write English. I finally asked that she show our correspondence to her boss and I was immediately refunded my $937. I got what I was due in the end but not without persistence.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Economy
    Review Received:
    June 2, 2015
    Kathryn from LA Verified Squaremouth Customer

    We usually get travel insurance in case the unforeseen happens and we need to postpone or cancel our plans or need medical transport home. This time my husband got sick and needed a doctor. We The filed for reimbursement when we returned and was it very easy. The check came today. Excellent service!

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    June 2, 2015
    Rodney from CA Verified Squaremouth Customer

    It was very easy to review and purchase insurance. I did call the customer service rep to ask a question and the response and call were in a timely manner. I can't comment on the insurance itself since I didn't need to use it.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Luxury
    Review Received:
    June 2, 2015
    BFG from OH Verified Squaremouth Customer

    We found Tin Leg trip insurance covered our needs at an attractive price. We plan on using them for our upcoming travels.

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    0 out of 0 people found this review helpful