Reviews, Sales, and Service Ratings for
Tin Leg

My claim was handled easily and promptly.

My calls were all promptly answered by a human who was able to handle my queries.

I received the claim form, provided the required documentation, and my check arrived faster than I expected, with no back-and-forth required.

Thanks TinLeg for making an otherwise stressful situation a little less stressful.

4Stars becasue they forgot to refund one airline ticket, but when brought to their attention, they immediately rectified the situation. I would recommend this policy based on the fact that all of our claims were dealt with and refunded due to a pre-trip cancellation for a medical issue.

The clim process was easy and received payment quickly

I have not heard back on my claim. This should have been taken care of rather quickly.

I was fortunate that I did not need my SqaureMouth/TinLeg Insurance. However after buying the policy I did see the many complaints from policy holders trying to make claims. Perhaps this is typical of Travel Insurance policies; in any case it eroded my sense of well being. Next time I think I will stick with Travel Guard.

Our 11-day cruise was interrupted on day 5 due to a death in the family. Tin Leg emailed claim documents and after we sent the forms and all the receipts, death notice, etc. back, we had our checks in about 2 weeks, no further questions asked. I felt that the service was very quick and we had no difficulties with refunds whatsoever. I highly recommend this travel insurance company.

Window shopping, chatting w/customer service, and purchasing travel insurance on-line thru squaremouth.com's is hands down 5 star, however, that's just part of the experience.

I'm pleased to report a very satisfactory experience in faxing a CLAIM for reimbursement for a simple medical office visit on board a cruise ship to Seven Corners/American Modern Home Insurance against a Tin Leg-Standard policy purchased. Seven Corner's Medical Release paragraph is way over-****, and I adjusted that Release to suit the particulars of my claim. Settlement check was rec'd 13 days after fax submission. Very easy and they paid exactly as expected.

I chose this policy in large part because of the medical coverage. Our medicare coverage does not apply when we are out of the country.

Since I have no claim, it is difficult to rate the policy. Only when you make a claim can you make a judgment on the policy.

There was some confusion about upgrading my policy over time, but we got it figured out.

I purchased trip insurance through Squaremouth because I used them on a previous trip, and I found insurance that was less expensive with better coverage than the insurance offered by my tour company. I found the process to be easy. Unfortunately, my wife was hospitalized 3 days before we were scheduled to depart, so I filed a claim. The Tin Leg web site explained the process well, and filing the claim was not particularly difficult because I had only two expenses to claim for -- the tour company's and the air ticket agency. Once I documented the claim properly and submitted it, I received full payment within a few weeks.