Tin Leg
Overall Rating 4.59 out of 5
Overall Rating 4.59 out of 5 3,740 Reviews Since 2014

  • Rating 4 out of 5
    Policy:
    Luxury
    Review Received:
    January 11, 2015
    Celia from WA Verified Squaremouth Customer

    It was comforting to know we had a policy if anything went wrong - but were glad we didn't need it!

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  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    January 10, 2015
    Susan from IL Verified Squaremouth Customer

    The agent I spoke with was helpful and informative. He told me what paperwork (letter from doctor, etc) I would need to support my claim. This was much easier to obtain while still on our trip than it would have been to ask for after we returned home.

    Further comment will need to wait until after we have filed and settled our claim.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    January 10, 2015
    JOHN from VA Verified Squaremouth Customer

    Sign-up was simple and my one question was answered quickly and accurately.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Standard
    Review Received:
    January 6, 2015
    GOjer from PA Verified Squaremouth Customer

    No problems on trip = No use of purchased trip Insurance

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Economy
    Review Received:
    January 5, 2015
    Robert from UT Verified Squaremouth Customer

    I would defiantly use SquareMouth travel insurance for all my trips. The only way to fly.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Luxury
    Review Received:
    January 3, 2015
    Ken from TN Verified Squaremouth Customer

    Tin-leg did not refund Airline cost of trip. After 3 calls to claims office I found out they needed documentation saying that no refund was issued from USAir. They sent me no explanation of benefits. Very disappointed for a high rated company on your website. I purchased the best policy too.

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    11 out of 11 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    January 3, 2015
    John from CA Verified Squaremouth Customer

    The timeliness in resolving my claim was very impressive. I had two phone conversations with staff members and found them very cooperative, friendly, and competent. Frankly, I was concerned about how my claim would be handled and processed. I have heard stories from friends and acquaintances that they had real problems with claims on travel insurance.

    I am very impressed with the service I received. I will definitely use this company again and would recommend it to anyone.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    January 2, 2015
    CARL from WA Verified Squaremouth Customer

    I made a claim about 4 weeks ago and they have not responded to my claim. I expect better customer service than that.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    January 2, 2015
    Keith from TN Verified Squaremouth Customer

    We were very pleased with the efficiency with which our claim was handled. This was the second time we used Tin Leg insurance through Squaremouth. Fortunately, we had no need for a claim on our first experience. We will definitely use Squaremouth/Tin Leg in the future.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Luxury
    Review Received:
    January 2, 2015
    Robert from AL Verified Squaremouth Customer

    Claim for the cancellation of 2 of the 5 individuals on the trip made. Awaiting resolution of the claim. Unable to assess the company as we are awaiting response from the company.

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    2 out of 3 people found this review helpful