Reviews, Sales, and Service Ratings for
Tin Leg

I had questions shortly after I purchased the policy when I needed to add coverage. Your agents were both accessible and knowledgeable. This gave me confidence that I was protected and made my trip more worry free.

When I originally purchased this policy, I listed the wrong dates. Squaremouth made it right without any hassles actually adding a few days to coverage without adding premium. Although I didn’t file a claim, I would use them again. I have confidence in this company based on the way they interacted with me when I had a problem.

I cut my finger while away and contacted Tin Leg. They were very responsive to my injury, recommended places to go to have my finger evaluated, and followed up with me. In the end I decided I didn’t need to see a doctor, but I felt very comfortable knowing I could if I needed to. I will definitely be using them again for my next trip abroad.

they had a legitimate question and it was answered. They then paid the claim promptly.

Claim procedure is a little cumbersome, they need my travel itenary, copy of receipt for my policy, both of which should be in my file under my policy number.

So easy to apply.
So easy when I had to make a change.

Excellent interaction with customer service. Great value.
Thank you!

When I originally booked the trip, I thought that the start date would be 11/20. After some back and forth with the tour company and the rest of the group, we landed on a start date that required me to leave the US on 11/18. At the last minute (2 weeks before the trip), I realized that my policy was wrong. I called and the customer service group adjusted immediately (and provided an immediate update) without charge. This really helped lessen the stress of travel preparation. Thanks! Really appreciated.

I find the Squaremouth website to meet my travel insurance needs continually. I like their side by side insurance policy comparisons and the ability to read customer reviews. I understand that many customer reviews these days are not truly to be trusted, but so far I have found this available information to be useful. This was my first time to purchase a policy with Tin Leg. Fortunately, as I always feel, I did not need to use my policy. Another feature I find very beneficial is that the last two trips I insured, I added my airfare and additional travel plans later after my initial purchase. This site makes it easy to add coverage that arises with plans made around a tour that was booked before other plans could be made months later.