Tin Leg
Overall Rating 4.59 out of 5
Overall Rating 4.59 out of 5 3,782 Reviews Since 2014

  • Rating 5 out of 5
    Policy:
    Economy
    Review Received:
    July 9, 2015
    burton from IL Verified Squaremouth Customer

    So far I have been very pleased with your handling my initial claim. Two other charges are pending. At this point I would use you again and recommend you to others.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 8, 2015
    Dustin from MN Verified Squaremouth Customer

    Thanks for handling our claim so quickly and painlessly. It really made a stressful situation with our travel provider so much less so. We'll be using you again. Thanks!

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Luxury
    Review Received:
    July 8, 2015
    Judith from IA Verified Squaremouth Customer

    After receiving the wrong claim forms, I contacted Squaremouth again after returning home, and promptly received the appropriate forms.

    I had originally had my husband (who was not traveling with me) make contact, and he may have erred in requesting the appropriate forms.

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    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Luxury
    Review Received:
    July 8, 2015
    Allen from NY Verified Squaremouth Customer

    There was no support or assistance provided when I was sick and needed transport from a tented safari camp to a city hospital.
    Your service was awful. Claim was paid slowly and partially declined with no information on why or how to re-submit.

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    12 out of 12 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Economy
    Review Received:
    July 7, 2015
    Alex from TN Verified Squaremouth Customer

    Very prompt, great service!

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 7, 2015
    Douglas from FL Verified Squaremouth Customer

    This was my second claim. I had to cancel two cruises that were booked very close together for the time of departure. My wife had to go to the hospital and I had to file two claims within two months of each other. Tin Leg paid both claims and with no hassle! Squaremouth and Tin Leg are wonderful! You will not go wrong with Squaremouth or Tin Leg!

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 7, 2015
    Anonymous from WA Verified Squaremouth Customer

    I did file a claim and it was handled well. The only issue was locational lack of communication for length of time before representative responded to my email. Overall, the policy was authentic and we received our refund of our trip cost in a timely manner. Thank you

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 7, 2015
    jOAN from VA Verified Squaremouth Customer

    When I decided to file a claim, I called and did not find it to be a great experience...very long wait time that's why I didn't give you 5 ⭐️

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    July 7, 2015
    Gene from NY Verified Squaremouth Customer

    Claim process was relatively easy. Claim was processed in a timely manner and was paid in full.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Economy
    Review Received:
    July 7, 2015
    Helen from FL Verified Squaremouth Customer

    My experience with Tin Leg was outstanding. I had a claim for medical treatment on the ship. All I had to do was send them a copy of my account which showed the charges and a copy of the doctor's statement and I received payment in a very timely manner. I would highly recommend this policy to anyone traveling.

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    0 out of 0 people found this review helpful