Reviews, Sales, and Service Ratings for
Tin Leg

This is my third trip using Tin Leg insuring our trip. They have been wonderful to work with. Our friends on our last trip filed a medical claim for over $2,000. with Tin Leg and were reimbursed within 12 days of filing their claim.
Very impressive.

The telephone service was always available and my questions were quickly answered,

They do not pay what they should based on how I read the policy. I had a full day delay, with no baggage. I had extra expenses (additional parking at my home airport, dog kenneling, taxi to and from hotel, meals, etc. They only gave me a reimbursement for dinner. This was after making me jump through hoops sending and resending both invoices and credit card proof of payments for things that they don't reimburse. Biggest waste of $2400. Hate to think what would have happened if I had had a major issue. "Oh, you will have to eat those medical bills and that evacuation cost and sorry about that whole pirate thing and your missing limbs, but have a sandwich on us for dinner!

Customer service is always so helpful at Squaremouth—I had a number of questions and the rep patiently walked through them all with me until I felt ready to purchase the policy I needed.

Had to cancel mid trip due to catching vivid. Claim in process

When will my claim be reviewed and me be contacted? You have the reciepts, I go every year to visit friends I donot use a agency book my own stuff. What is the hold up

The purchasing process was efficient,helpful and clear. I hope that the process for making a claim matches that experience.

Original claim request via website appeared simple and quick with request of few simple documents. However, once submitted they will request continuous bogus documents. The worse part is you do it and send it and then they say they didn’t receive!

This is a total scam like trustpiet reviews have reported!

Hi Michele

Thank you for bringing this to our attention. I have spoken with our claims team for an update regarding your claim. I understand your claim was finalized and payment was sent on 3/6/2024.

I apologize for the frustration you experienced throughout the claims process. Any documentation we request is required in order for our team to make a determination on your claim.

We hope you are pleased with the outcome of your claim.

Our earlier excellent experience with SquareMouth led us to choose Tin Leg.

Great customer support