I don't know what end of the scale the stars are!
You gave great service - 5 stars!
No claim - no interation with the company
Claim just submitted
No claim, no contact during the trip
Did not have to use the insurance for any reason.
There was no claim
We didn't file a claim. If circumstances had been slightly different we might have wanted to.... We were at an oceanfront home on the shore and found out when we got down there that dredging was going on -- something I never considered. In the future I'll consider the possibility of purchasing "cancel for any reason" coverage. Perhaps it would be helpful if you had a list of such possible situations for shoppers to consider -- and confirm that the vast amounts of small print in your contracts wouldn't mean the situation was excluded from coverage.
Fortunately, I did not have to make any claims on my trip.
Fortunately we had no occasion to deal directly with the insurance provider or make a claim, but it was reassuring to have such a comprehensive policy at such a reasonable cost.
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
Silver Stevie Winner for Customer Service
Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.Read more
Safe with our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.
In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.
Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.Read more
One of Florida’s Best Companies to Work For in 2015
Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.
In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.Read More