Reviews, Sales and Service Ratings for Travel Guard

Travel Guard Sales & Service Data

Total Sales
21,490
since 2007
Monthly Sales
17
average monthly sales since 2007
Reviews
1,304
reviews since 2007
Overall Rating
4.46 out of 5
Top Providers
HTH Travel Insurance
4.55/5
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4.52/5
RoamRight
4.49/5
average on squaremouth 13,618 policies sold - 263 average monthly sales over last 3 months - 14,367 reviews - overall rating 4.45 out of 5

Travel Guard Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.46

average on squaremouth 4.45 out of 5

21,490 policies sold
0.9% negative reviews

0.9% (201) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    748
  • 4 star
    253
  • 3 star
    102
  • 2 star
    19
  • 1 star
    23
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Sportsman's Travel
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    We had no contact with the carrier other than a confirmation e-mail of the policy. I would have liked a written policy sent in the mail as well.

    During Trip
    no contact during the trip

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Adventure Travel Protection
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Didn't use it - can't answer

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Basic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    The website process went very smoothly.

    During Trip
    I did not use the customer service during the trip. I believe the clinic where I stayed did contact the insurance carrier.

    Claim Process
    I have not yet submitted the claim.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Hade to cancel trip two weeks before it was scheduled to start.

    Claim Process
    I was as very satisfied with the claim experience. Thanks

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Silver
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    Questions don't make sense. All exchanges of info went via the Internet.

    During Trip
    No comments

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Platinum
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    I did not use the service so have no comments about their service.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Platinum
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    During Trip
    Didn't have use the insurance so how can I rate it??

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Basic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Very Good

    During Trip
    No contact during the trip

    Claim Process
    No claim

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Silver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    I HAD A VERY SAFE TRIP WITH NO INCIDENCE IT WAS VERY ASSURING TO KNOW THAT IN THE EVENT THAT THERE WAS AN EMERGENCY I WOULD BE TAKEN CARE OF. THE OBLY WORRY I HAD ALL TRIP WAS THE WEATHER!

    Claim Process
    NO CLAIMS THANK GOODNESS!

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Adventure Travel Protection
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    did not use

    Claim Process
    did not use

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    0 out of 0 people found this review helpful