Reviews, Sales and Service Ratings for Travel Guard

Travel Guard Sales & Service Data

Total Sales
21,472
since 2007
Monthly Sales
12
average monthly sales since 2007
Reviews
1,304
reviews since 2007
Overall Rating
4.46 out of 5
Top Providers
HTH Travel Insurance
4.55/5
HCC
4.52/5
RoamRight
4.48/5
average on squaremouth 13,394 policies sold - 244 average monthly sales over last 3 months - 14,195 reviews - overall rating 4.45 out of 5

Travel Guard Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.46

average on squaremouth 4.45 out of 5

21,472 policies sold
0.9% negative reviews

0.9% (201) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    748
  • 4 star
    253
  • 3 star
    102
  • 2 star
    19
  • 1 star
    23
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    DID NOT USE DURING TRIP

    Claim Process
    NO CLAIM

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Did not contact carrier during trip.

    Claim Process
    Claim just filed 2 days ago so no results yet

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    MedEvac Per Trip
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    did not end up needing to contact customer service

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Platinum
    Overall rating 1 out of 5
    Verified Squaremouth Customer

    Before Trip
    I purchased my policy late on a Saturday night. I received multiple errors and continued on my trip thinking I did not have travel insurance. I asked for a phone call the followig Monday, which I did not receive. Was I ever surprised to return home from my 3-week trip to see that my policy had been processed. Had something happened on my trip, I would not have even known I was covered.

    During Trip
    I did not use any coverage during my trip.

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Silver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Claim Process
    We did not have to make a claim. But I felt the insurance was a good value and it gave us some peace of mind. We just purchased the medical insurance.

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Basic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    I am sorry that I really have no comments to make since I did not need to contact the carrier at any time

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Since we are not into "active" vacations and we travel 3 - 4 times per year it would be nice to see a return client discount. Also, pricing for an annual PRIMARY policy would also be interesting.

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Pack 'N Go
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    did not have to use so no contact.

    Claim Process
    no claim...not applicable

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    no problems

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    I was able to make all contact with Squaremouth on the internet, having no problems.

    During Trip
    It was not necessary for me to contact customer service during our trip.

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