This insurance provider is currently unavailable on Squaremouth

Reviews, Sales and Service Ratings for Travel Guard

Travel Guard Sales & Service Data

Total Sales
21,493
since 2007
Monthly Sales
15
average monthly sales since 2007
Reviews
1,305
reviews since 2007
Overall Rating
4.46 out of 5
Top Providers
HTH Travel Insurance
4.55/5
HCC
4.49/5
RoamRight
4.49/5
average on squaremouth 13,318 policies sold - 277 average monthly sales over last 3 months - 14,519 reviews - overall rating 4.45 out of 5

Travel Guard Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.46

average on squaremouth 4.45 out of 5

21,493 policies sold
0.9% negative reviews

0.9% (201) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    749
  • 4 star
    253
  • 3 star
    102
  • 2 star
    19
  • 1 star
    23
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Silver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    We did not have any emergency or need to contact carrier. But I felt much better about being on the trip having that insurance. I had not been feeling very good before I went. I was afraid something might happen. But with the insurance I felt safer.

    Claim Process
    No claim was made

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    quick and easy

    During Trip
    no contact

    Claim Process
    in process as we speak

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Platinum
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Claim Process
    This was a monumental task where I had to do all the work. They got all the needed documents from me but there was no follow up on their part.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    I did not have to call customer service during my trip.

    Claim Process
    N.A.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Basic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    It's always nice to know that you have our back when it comes to traveling out of the country.

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Silver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Carrier was good -- no problems

    During Trip
    No problems on our trip that required contacting the carrier.

    Claim Process
    No problems on trip; no need for filing a claim

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    It was easy to get, fair price, and the paper work came quickly.

    During Trip
    I did not have to use the service.

    Claim Process
    I did not make a claim.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Basic
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Claim Process
    justifiable claim was rejected on "fine print" grounds

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Basic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    I did everything online before the trip and did not talk to customer service.

    During Trip
    We cancelled our trip before we left

    Claim Process
    Once I supplied all the information that was needed it took about 4 weeks for the check to arrive.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Silver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Not applicable because I never needed to contact the carrier during my trip.

    Claim Process
    No claim

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    0 out of 0 people found this review helpful