Not applicable because I never needed to contact the carrier during my trip.
No reason to contact, so cannot rate!
No claim, so no comment!
Representatives were extremely helpful and answered all questions in full. Several family members, from three households, were traveling together and so, as we decided on our coverage, we called back with more questions. Again, reps were courteous, knowledgeable and patient.
We did not use the insurance carrier during the trip, other than to carry the cards and coverage info w/us.
Thank you from a repeat customer. All went well.
I did not have to use emergency hotline.
Did not have a claim.
Not applicable as I did not need any medical attention.
Did not use
did not use
too early; just sent in claim today
Did not need to contact during trip
I din't file a claim yet. I don't know how to do it. I need to call to find out, but I did not have a chance. I hope to do it this coming week.
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
Silver Stevie Winner for Customer Service
Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.Read more
Safe with our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.
In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.
Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.Read more
One of Florida’s Best Companies to Work For in 2015
Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.
In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.Read More