Reviews, Sales and Service Ratings for Travel Guard

Travel Guard Sales & Service Data

Total Sales
21,492
since 2007
Monthly Sales
17
average monthly sales since 2007
Reviews
1,304
reviews since 2007
Overall Rating
4.46 out of 5
Top Providers
HTH Travel Insurance
4.55/5
RoamRight
4.48/5
Allianz Global Assistance
4.47/5
average on squaremouth 13,900 policies sold - 274 average monthly sales over last 3 months - 14,390 reviews - overall rating 4.45 out of 5

Travel Guard Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.46

average on squaremouth 4.45 out of 5

21,492 policies sold
0.9% negative reviews

0.9% (201) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    748
  • 4 star
    253
  • 3 star
    102
  • 2 star
    19
  • 1 star
    23
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Representatives were extremely helpful and answered all questions in full. Several family members, from three households, were traveling together and so, as we decided on our coverage, we called back with more questions. Again, reps were courteous, knowledgeable and patient.

    During Trip
    We did not use the insurance carrier during the trip, other than to carry the cards and coverage info w/us.

    Claim Process
    NO CLAIM

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Thank you from a repeat customer. All went well.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Basic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    I did not have to use emergency hotline.

    Claim Process
    Did not have a claim.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Not applicable as I did not need any medical attention.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Did not use

    Claim Process
    did not use

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Claim Process
    too early; just sent in claim today

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    During Trip
    Did not need to contact during trip

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Platinum
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Claim Process
    I din't file a claim yet. I don't know how to do it. I need to call to find out, but I did not have a chance. I hope to do it this coming week.

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    During Trip
    N/A I did not need to use the insurance fortunately.

    Claim Process
    Did not make one.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Loved using Squaremouth to compare policies for Travel Insurance. Of course, chose TravelGuard. Have had exceptional service in the past using Travelguard, didn't need to file a claim on this trip!

    During Trip
    Did not need to use the carrier during this trip.

    Claim Process
    No claim filed.

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