Reviews, Sales and Service Ratings for Travel Guard

Travel Guard Sales & Service Data

Total Sales
21,491
since 2007
Monthly Sales
17
average monthly sales since 2007
Reviews
1,304
reviews since 2007
Overall Rating
4.46 out of 5
Top Providers
HTH Travel Insurance
4.55/5
HCC
4.52/5
RoamRight
4.48/5
average on squaremouth 13,634 policies sold - 265 average monthly sales over last 3 months - 14,377 reviews - overall rating 4.45 out of 5

Travel Guard Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.46

average on squaremouth 4.45 out of 5

21,491 policies sold
0.9% negative reviews

0.9% (201) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    748
  • 4 star
    253
  • 3 star
    102
  • 2 star
    19
  • 1 star
    23
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Basic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    no service needed

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Did not use

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Silver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    did not have occasion to use CS during trip

    Claim Process
    no claim

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    No real customer service experience positive or negative. Purchased the insurance and was happy not to need it.

    During Trip
    Did not have a need to contact the insurer during our trip.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Silver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    I did not need to use this service.

    Claim Process
    I did not make any claim.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Basic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    It was very helpful to have a call in service to answer our questions.

    During Trip
    We did not use any service during our trip.

    Claim Process
    We had no claim.

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Silver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    service not needed

    Claim Process
    no claim...I am happy that we did not need it!

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Adventure Travel Protection
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Claim Process
    I had no claims.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    MedEvac Per Trip
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Very helpful representatives. I needed to call and ask a ? and was very satisfied with the help.

    During Trip
    Had no need to use the service while on the trip but felt good knowing it was available.

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Basic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Making a choice was easy and accomplished quickly. I recommend Squaremouth to my many friends who travel internationally.

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    0 out of 0 people found this review helpful