This insurance provider is currently unavailable on Squaremouth

Reviews, Sales and Service Ratings for Travel Guard

Travel Guard Sales & Service Data

Total Sales
21,493
since 2007
Monthly Sales
15
average monthly sales since 2007
Reviews
1,305
reviews since 2007
Overall Rating
4.46 out of 5
Top Providers
HTH Travel Insurance
4.55/5
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4.49/5
RoamRight
4.49/5
average on squaremouth 13,319 policies sold - 277 average monthly sales over last 3 months - 14,527 reviews - overall rating 4.45 out of 5

Travel Guard Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.46

average on squaremouth 4.45 out of 5

21,493 policies sold
0.9% negative reviews

0.9% (201) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    749
  • 4 star
    253
  • 3 star
    102
  • 2 star
    19
  • 1 star
    23
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Basic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    n/a

    Claim Process
    n/a

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Did not need to contact the insurance carrier

    Claim Process
    Didn't have any claim

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Silver
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    had no contact w anyone that I know of

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Basic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    I cancelled the trip due to illness.

    Claim Process
    Haven't submitted claim yet, am waiting for Dr.'s signed form.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    Great

    During Trip
    Trip was cancelled due to illness

    Claim Process
    I am still waiting for the doctor's documentation. The forms are quite involved for a simple claim. Requiring the doctor's office notes is definate overkill

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Everything was done on line without problems. No idea how things would be if a claim was made!

    During Trip
    Never needed to use the service or make a claim

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Platinum
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    we did not need to use your services during our trip

    Claim Process
    we are not filling a claim. our trip was without any mishaps

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    very good easy to understand website.

    Claim Process
    Sadly my wife got sick on our cruise, and required onboard medical services. After receiving what our primary insurance company would pay. I then made claim to travelguard on January 2nd. We received the total amount due in the mail today, 1/24. Thanks for the great service, you have won over a new repeat customer. Naturally we hope we never have to make a claim again! John

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  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Gold
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    I did not use the insurance at all, fortunately.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Guard
    Policy
    Platinum
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Did not need the coverage on our trip

    Claim Process
    No claims

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    0 out of 0 people found this review helpful