Sales & Service Data

TOTAL SALES
1,310
Since 2008
MONTHLY SALES
0
Average Monthly Sales Since 2008
REVIEWS
67
Since 2008
Overall Rating
4.3 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

1,310
policies sold

1.1%
negative reviews

1.1% (14) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    35
  • 4 stars
    10
  • 3 stars
    8
  • 2 stars
    3
  • 1 stars
    1
Top Providers
RoamRight
4.54/5
Tin Leg
4.52/5
HTH Travel Insurance
4.47/5

Travel Insurance Services Reviews


  • Overall Rating 5 out of 5
    Policy:
    Travel Insurance Select Plus
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Just quick delivery of documentation. No other contact

    During Trip
    No contact needed

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel Insurance Select Elite
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Squaremouth...A great company to do business with. Have recommended there services to others.

    During Trip
    Prior to trip made one call for clarification purpose, received excellent service,

    Claim Process
    No claim made

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel Insurance Select Plus
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    They were very polite and efficient. We really didn't have any more contact with this company since we have not needed a claim.

    During Trip
    Not applicable

    Claim Process
    Most of above not applicable. Fortunately we did not need to submit a claim.

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    0 out of 0 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Travel Insurance Select Basic
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Had no prolems involving your insurance during our trip

    Claim Process
    no claim

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel Insurance Select Elite
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Did not use these services during my trip.

    Claim Process
    Not applicable.

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    0 out of 0 people found this review helpful

Multi-Award Winning Customer Service

Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.

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Safe With Our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

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One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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