Reviews, Sales, and Service Ratings for
Travel Insured International

Before Trip
quick easy and I was able to pick only the coverage that I needed. rating for thr company was very good . The documents arrived quickly with the exact coverages I requested. The policy language was easy to understand. applying on line for the coverage was very user friendly and I was given several quotes to choose from, will definitely use for future trips.

During Trip
did not need emergency help therefore did not deal with customer service

During Trip
Did not contact customer service during trip.

Before Trip
Never heard from carrier except to receive documentation but had no problems so had no need to hear from them.

During Trip
Didn't need the help hotline or customer service during the trip.

Claim Process
Had no claims

During Trip
We had no claimable incidents, therefore it is impossible to rate the service.

During Trip
Did not call or notify during trip

Claim Process
Just now documenting claim

During Trip
We needed assistance during the trip and called the hotline. The rep there was no more knowledgeable than we were on how to gain access to the ship at 2:00a.m. when princess phone lines were closed.

Claim Process
We just filed the claim. The amount of documentation required was daunting. They even asked for a copy of our paid receipt for the travel insurance which surely they have.

Before Trip
Very informative and cooperative even after coming back with questions several times.

During Trip
Did not have to use the insurance or make contact. The other traveler did need medical attention and we did not think to contact Squaremouth for directives from Israel as I had not had to use insurance in the past and did not prepare myself enough before leaving or reading the information on coverage and procedures.

Before Trip
Thank goodness had no need to call on you. We both benedited. ow about a percentage refund for those who didn
't cal;l on your services

Before Trip
It was good before the trip.

During Trip
We couldn't take the trip. We let them know two weeks ahead of scheduled departure.

Claim Process
They have been fine on the phone, but we never got our money.

Before Trip
There was essentially no contact with any representative. I ordered on line and finally received mhy policy on line so was essentially a number

During Trip
Have had no contact with anyone since paying for my policy

Claim Process
No claim so there has been no contact