Reviews, Sales, and Service Ratings for
Travel Insured International

During Trip
I did not need to use or contact the carrier during my trip.

Claim Process
I am not making a claim.

Before Trip
I felt confident that I was getting a good comparison of the many travel insurances available. Fortunately, we never needed to use the insurance, the best of all outcomes!

Before Trip
Thankfully didn't need the insurance so all was well.

Before Trip
Everything was done on line. no personal contact with customer service, wish I had taken auto insurance.
hard to guess what you need and read between the lines
as to what will be covered (or not)

During Trip
Did not need any help and had no contact

During Trip
did not use

Claim Process
made no claim

Before Trip
Didn't need to use policy so don't have much to say about it.

Before Trip
The documentation arrived immediately and was easy to understand.

During Trip
The travel assistance portion of the policy was handled by another company - On Call International. We had a medical emergency requiring a med-evac flight and hospitalization. On Call exceeded my expectations in every way; they opened the case number promptly, were very reassuring and helped us every step of the way. All calls were answered promptly by a live person in New Hampshire, even in the middle of the night eastern time. They re-booked our travel home according to the hospital's discharge recommendations, arranging for wheelchair service at each airport. They monitored our situation right through to our return home, calling to verify that we'd made it okay. Their staff could not have been more helpful, efficient and compassionate. We were completely satisfied with the travel assistance portion of the policy as provided by On Call International.

Claim Process
I have not yet submitted paperwork for the trip interruption and medical claims as we must wait for receipts and other documentation. The company did immediately provide all necessary forms and they are easy to understand.

Before Trip
the grid for comparing policies and the no-negative reviews that aren't answered policy are what keeps me with squaremouth

Claim Process
The claim process was easy. I submitted the required information and the check was issued within a reasonable time. I would definitely use this company again.

During Trip
service not used

Claim Process
no claim