Reviews, Sales, and Service Ratings for
Travel Insured International

Before Trip
Very helpful people

During Trip
Didn't need to use!!!

Before Trip
Up until the trip it was a good experience

During Trip
Trip was canceled due to Iceland ash .. information given during adequate but incomplete

Claim Process
Conitued requests for inforamtion and lost faxes required an enormous amount of dupl;icate work and letter FedExed to president was not answered .. I will not be using this carrier again

Before Trip
good service good price

During Trip
didnt require any needs during trip,but felt comfortable knowing I was insured by a well rated carrier

Claim Process
did not make a claim

During Trip
N/A as we did not contact customer service or use the help line.

Claim Process
No claim

During Trip
Did not need to contact carrier

Claim Process
WE had a small medical emergency, but our primary health carrier took care of the claim. The remaining amount was below the deductible. However, we received good information when we called and were send claim form in case we needed them.

Before Trip
Who knew? Everything seemed okay before I left on the trip.

During Trip
WTP Gold travel insurance by Arch Insurance Company is worthless! When my purse was stolen in Chile, they provided no support during my trip. Instead, they required that I submit everything after I returned. This was absolutely useless, as I had to replace a stolen passport, get emergency funds, etc. The insurance company did NOTHING to help during my trip.

Claim Process
Absolutely horrible customer service and claims resolution. I would not have purchased this policy had I known how bad this company is. Do not waste your money!

During Trip
never needed to contact

Claim Process
had no claim

Claim Process
Have not finished claim yet.

Before Trip
Great so far as it went, but it really just consisted of a single informational phone call

During Trip
no opportunity to evaluate

Claim Process
not applicable

Claim Process
I have called and am waiting for papers to fill out. my airline cancelled all flights to nyc on the 13th of March and so i have a night at the hotel and transportation to the city from the airport to claim