Reviews, Sales and Service Ratings for Travel Insured International

Travel Insured International Sales & Service Data

Total Sales
45,914
since 2004
Monthly Sales
575
average monthly sales since 2004
Reviews
2,304
reviews since 2004
Overall Rating
4.44 out of 5
Top Providers
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4.55/5
RoamRight
4.5/5
HCC
4.49/5
average on squaremouth 13,442 policies sold - 264 average monthly sales over last 3 months - 15,156 reviews - overall rating 4.31 out of 5

Travel Insured International Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.44

average on squaremouth 4.31 out of 5

45,914 policies sold
0.7% negative reviews

0.7% (312) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    1351
  • 4 star
    460
  • 3 star
    181
  • 2 star
    42
  • 1 star
    43
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Unlike previous trips when we had purchased the insurance and had no occasion to file a claim, we had to cancel our cruise due to an unforeseen medical situation. The insurance company responded immediately with the necessary claim forms and processed our claim in a timely manner once the forms were submitted.

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    6 out of 6 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Claim processing very slow, but eventually paid.

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    5 out of 5 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    No comment since I did not use during trip

    Claim Process
    I fell and thought I sprang my foot while in Africa. I refuse to see a doctor while in Africa. Upon my return I contacted the insurance to let them know I plan to see my own physician and wanted to know how to file a claim. Insurance told me my coverage ended on the last day of my trip and since I did not contact the insurance company I could not file a claim. It was never bought to my attention that I had to call in an injury. I was very disappointed.

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    5 out of 5 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    We had a health emergency and had to go to the emergency room in China. Our tour guide was the best and did everything but the insurance company provided excellent backup and follow through. They contacted us many times until we determined that the issue was minor and we continued our trip.

    Claim Process
    Our emergency bill was only $30 so we did not file a claim and kept the hospital record as a souvenir.

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    5 out of 5 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Trip Protector Lite Expanded
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    My husband was hospitalized the entire trip and the medical dept. kept calling us, sometimes even twice a day to see what help we needed in getting my husband back home. They even contacted the hospital and rehab. facility a couple times. They seemed too helpful, which we're not used to such service. It was amazing!

    Claim Process
    I'm just filling out all the paperwork now so I'm hopeful things will go smoothly.

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    5 out of 5 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    The only real contact I had with the company was with the claim after my trip. They were professional and handled the processing quickly.

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    7 out of 8 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    We cancelled our trip prior to scheduled departure

    Claim Process
    Unfortunately we had to cancel our trip at the very last minute because of an injury. The claim was efficiently handled by the insurance company after we provided the requested documentation and we received payment within thirty days of the claim.

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    4 out of 4 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Unfortunately, althoughI was able to go, my wife had to cancel her trip at the last moment. The claims process was easy and courteous and was processed extremely fast. I would recommend this insurerer unreservedly.

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    4 out of 4 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector Lite
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    We had to cancel our trip for medical reasons. It took almost 6 weeks after we sent them our paperwork to receive our refund. They did pay and we would recommend them.

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    4 out of 4 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector Lite
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Great insurance and prices. I was slightly disappointed because our cruise was cancelled once we were in Alaska. The cruise line paid for change fees and prices of ticket to get back to FL and refunded the cruise money or said they will. However with the certificate they are giving us to go back on the cruise next year we have to pay for the flight over again. I was hoping that this insurance would cover this but apparently when I called to inquire they told me it would not cover air fare that I have to pay again next year due to cruise being cancelled.

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    4 out of 4 people found this review helpful