Sales & Service Data

TOTAL SALES
49,904
Since 2004
MONTHLY SALES
429
Average Monthly Sales Since 2004
REVIEWS
2,438
Since 2004
Overall Rating
4.45 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

49,904
policies sold

0.6%
negative reviews

0.6% (317) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    1452
  • 4 stars
    477
  • 3 stars
    192
  • 2 stars
    45
  • 1 stars
    45
Top Providers
RoamRight
4.52/5
Tin Leg
4.5/5
HTH Travel Insurance
4.48/5

Travel Insured International Reviews


  • Overall Rating 5 out of 5
    Policy:
    Trip Protector Lite Expanded
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Did not use

    Claim Process
    No claims

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Great service

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Plus
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    N/a

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Airline Ticket Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    the web site was very easy to use and navigate. content was clearly stated

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Excellent support following accident.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Airline Ticket Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Knowing that I had the insurance was very reassuring.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Trip Protector Lite Expanded
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Policy was described sufficiently before purchase. Purchased a few days before departure for reasonable cost.

    During Trip
    No health issues during trip

    Claim Process
    No claim filed

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Some protections could be explained a little better. I had to call to check wether or not we were covered for any volcano erruptions. Not clear on the policy.

    During Trip
    We did not need any service during our trip. Thank God!!!!

    Claim Process
    No claims to submit.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Our insurance agent was wonderful. She explained all facets of coverage and left me comfortable with the decisions I made.

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    0 out of 0 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Didn't really interact with customer service. It was all done by computer.

    During Trip
    Did not need to use the service.

    Claim Process
    N/A

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    0 out of 0 people found this review helpful

Multi-Award Winning Customer Service

Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.

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Safe With Our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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