Travel Insured International
Overall Rating 4.39 out of 5
Overall Rating 4.39 out of 5 3,396 Reviews Since 2004

  • Rating 3 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    July 25, 2023
    Stacey from IA Verified Squaremouth Customer

    My original travel dates were modified by airlines and I did not update the policy at each change. Thus, on the way home, when our flights were cancelled and i attempted to make a claim, I was told I was outside of the travel window purchased. Technically this is correct; however I did not realize that I needed to contact the carrier to modify our trip dates each time the airlines changed anything (which happens frequently).

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    13 out of 13 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    July 21, 2023
    Kris from PA Verified Squaremouth Customer

    The second leg of our flight was cancelled and rebooked for 12 hours later. I started a claim (since I had a lot of time at the airport that day) with someone and he told me to look for the emails. I never received the emails. After our cancelled and rebooked flight, we didn't received our luggage and I tried calling them and apparently got a 3rd party answering the phone. She said she couldn't see our whole policy and then transferred me to someone else. I was on the phone for about 45 minutes. Then, after she transferred me, I got a recording that they were closed and "click", they were gone. I gave up and called after our trip was over. This time I did receive the emails for the 2 claims. I have filled everything out and now am just waiting to see what happens.

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    22 out of 22 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    July 11, 2023
    r from CA Verified Squaremouth Customer

    We provided all documents and received no questions
    All item’s paid

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    12 out of 13 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    July 7, 2023
    Bert from OH Verified Squaremouth Customer

    Spoke with a customer service representative regarding a potential claim. She guided us through steps and timeliness and put in notes about our potential claim. She was very professional and courteous!!

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    16 out of 16 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    June 26, 2023
    Darene from FL Verified Squaremouth Customer

    claim process to be determined once continued

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    2 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    June 22, 2023
    lynn from AZ Verified Squaremouth Customer

    Outstanding customer service through Claude in Quebec, Canada

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    4 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    June 22, 2023
    Kelly from TN Verified Squaremouth Customer

    My husband experienced a medical emergency while on vacation abroad. I contacted the 24-hour assistance line and they were able to begin a claim immediately. Representatives stayed in touch and worked with me to make sure we were taken care of. The filing process is straight-forward and easy. I appreciate everyone who worked with me.

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    41 out of 41 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    June 2, 2023
    Jordan from UT Verified Squaremouth Customer

    Don't go abroad without it.

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    6 out of 7 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    May 28, 2023
    Ben from FL Verified Squaremouth Customer

    Their customer service sucks. Yours was great

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    7 out of 19 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    May 18, 2023
    Sarah from CA Verified Squaremouth Customer

    Filed claim for baggage delay. Claim processed and paid within a few days via direct deposit. Claim was easy to submit online. Whole process was nice.

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    27 out of 27 people found this review helpful