Reviews, Sales and Service Ratings for Travel Insured International

Travel Insured International Sales & Service Data

Total Sales
46,342
since 2004
Monthly Sales
491
average monthly sales since 2004
Reviews
2,320
reviews since 2004
Overall Rating
4.45 out of 5
Top Providers
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4.55/5
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4.5/5
HCC
4.49/5
average on squaremouth 13,703 policies sold - 265 average monthly sales over last 3 months - 15,345 reviews - overall rating 4.48 out of 5

Travel Insured International Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.45

average on squaremouth 4.48 out of 5

46,342 policies sold
0.7% negative reviews

0.7% (313) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    1363
  • 4 star
    463
  • 3 star
    181
  • 2 star
    42
  • 1 star
    44
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I have used Squaremouth for the last 5 trips. Good experience each time.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector Lite
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Squaremouth Policy 150423WTP1403 Suruj Mishra.

    Travel Insured and Squaremouth together run one of the worlds largest fraud and deception practice reaping millions from innocent customers. Paint beautiful pictures in customers mind by promising the whole world and the innocent customer thinks she/he is in good hands. When you file a claim they start playing games and in the end nothing is paid.

    Called 24 hour assistance from New Zealand for lost baggage and I was told that my policy allows me to spend $200 a day up to $1,000 until baggage is delivered to you. Lodged claim for a couple hundred dollars for emergency items guess what you are not covered because amount spent is too big. This is your business practice and I see you are very good at it. Thanks god I did not get sick that would have been a nightmare dealing with the crooks.

    Lord is watching and you will pay one day for deceptive business practice. You got away close to $500 from me for premium and claims together.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I wanted travel insurance just in case. I was confused about how to calculate, but the customer service rep was excellent and helped me. Doing the rest online was a breeze. Best price by far! I felt so much better knowing we were protected. I received a confirmation email with all the details. Great experience, I have recommended your site 2xs already to friends traveling, and they were very happy too!

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    My trip was extended for 7 days. When I tried to extend my travel insurance I was told it was not possible. Later I called back and was told that there was a 7 day extension on the policy for delays, but I was uncertain if I was really covered. My travel agent advised me that it was common to allow purchase of an extension of travel insurance. I will not be buying travel insurance from this company again.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    My wife experienced a weird and probably rare accident, she broke two teeth. On our return, we filed a claim for the temporary care she required. In the view of the attending dentist, he couldn't do nothing. On the other hand, she wasn't going to be staying long enough to treat her properly. So, the bill came to about five hundred dollars. I was unaware there was coverage, but the TII representative found the provision in the policy. TII was at all times courteous, helpful and thoroughly professional. The basis for disallowing the claim was technical. Although the teeth were "natural," they had been capped which made them not natural. Would I ensure with TII again? Sure(but I disagree with their decision).

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 2 out of 5
    Verified Squaremouth Customer

    You requested the same supporting documentation 3 times!

    Response Received
    Travel Insured International
    Travel Insured International
    Erin

    After reviewing with our Claims Department, it was reported that the documentation that was requested was not submitted or received each time. The original claim submission was on 3/25/15 and the claim was paid on 5/14/15. We want to assure you that members of our claims department and their management team are always readily available to our customers, and they can be reached at 1-800-243-2440 to discuss a claim filing that has not resulted in a happy or satisfying.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    claim paid. no hassle.
    recommend

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector Plus
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Though I did not have a claim regarding this policy with Travel Insured International, I do have a claim pending on another (earlier policy). The required paperwork for filing was easy, clear and well organized. Customer service was friendly, helpful and professional. After two months, the claim has yet to be settled but I am confident that it will.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I had an informative and reassuring conversation with customer service. The insurance coverage information was clear and comprehensible. I would recommend and re-use this insurance for future travels.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    Travel Insured International
    Policy
    Worldwide Trip Protector
    Overall rating 2 out of 5
    Verified Squaremouth Customer

    I was a bit troubled that cancellation did not include failure to get a Visa, since the Visa process with Iran is tricky for Americans. If it was clear that 'cancel for any reason' policy was needed and that it had to be applied for within short timeframe of down payment for trip, it would have made me less anxious. It turned out okay, since Visa came through.

    Response Received
    Travel Insured International
    Travel Insured International
    Erin Weiland

    Mr. Jones, we are very sorry that you experienced some trouble along the way. Please call us at 1-800-243-3174 if you need any help or need any questions answered. Thank you.

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    1 out of 1 people found this review helpful