Sales & Service Data

TOTAL SALES
50,375
Since 2004
MONTHLY SALES
0
Average Monthly Sales Since 2004
REVIEWS
2,503
Since 2004
Overall Rating
4.46 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

50,375
policies sold

0.6%
negative reviews

0.6% (320) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    1504
  • 4 stars
    487
  • 3 stars
    192
  • 2 stars
    48
  • 1 star  
    45
Top Providers
Tin Leg
4.55/5
RoamRight
4.54/5
Travelex
4.45/5

Travel Insured International Reviews


  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I printed off the insurance. I wish I was aware of the different states exclusions before I started to print. Wasted a lot of paper which i did not need.

    During Trip
    Did not have to use insurance. It was nice to know it was there.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Fortunately I did not need to take advantage of the insurance or trip interuption services!

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I had no service requirements on this trip but did receive good service on a previous trip where I had to submit a claim due to travel disruption.

    During Trip
    I had no service requirements on this trip but did receive good service on a previous trip where I had to submit a claim due to travel disruption.

    Claim Process
    Not applicable for this trip.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    luckily, didn't have to use the coverage

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I didn't need any customer service. The whole purchase was so silent I wasn't sure we were really covered, but getting this email assures me that we were.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    policy arrived too late for my comfort

    During Trip
    didn't need help

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I have used Squaremouth before and am completely satisfied.

    During Trip
    Did not need Customer Service and therefore unable to rate

    Claim Process
    No Claim

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Had no need for assistance on my trip

    Claim Process
    No claim filed

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Everything was done online and I was completely satisfied with the information received and the ease with which it was provided'

    During Trip
    ortunately I didn't have to make any claim but it was extremely reassuring that I had coverage

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    nothing happened

    Claim Process
    no claim

    Was this review helpful to you?

    0 out of 0 people found this review helpful

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

Read more

Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

Read more

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

Read more