Sales & Service Data

TOTAL SALES
49,580
Since 2004
MONTHLY SALES
408
Average Monthly Sales Since 2004
REVIEWS
2,422
Since 2004
Overall Rating
4.45 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

49,580
policies sold

0.6%
negative reviews

0.6% (316) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    1440
  • 4 stars
    475
  • 3 stars
    191
  • 2 stars
    45
  • 1 stars
    44
Top Providers
RoamRight
4.52/5
Tin Leg
4.49/5
HTH Travel Insurance
4.49/5

Travel Insured International Reviews


  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    the grid for comparing policies and the no-negative reviews that aren't answered policy are what keeps me with squaremouth

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    The claim process was easy. I submitted the required information and the check was issued within a reasonable time. I would definitely use this company again.

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    service not used

    Claim Process
    no claim

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    no claim

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Plus
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    When my daughter extended her trip for 14 more days, the agent arranged coverage for the extra time at no charge. This also included car rental insurance, very impressive for the price!

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    My husband's name was listed as Ruth Kilday. When I realized it the day before or trip started the agent corrected his name to Bruce Kilday

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Trip Protector Lite Expanded
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Did not use them during the trip

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    No issues; no problems.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    not applicable because we never had a need to use the policy

    Claim Process
    no claim was made

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    didn't call customer sevice

    Claim Process
    no claim

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    0 out of 0 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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