the grid for comparing policies and the no-negative reviews that aren't answered policy are what keeps me with squaremouth
The claim process was easy. I submitted the required information and the check was issued within a reasonable time. I would definitely use this company again.
service not used
When my daughter extended her trip for 14 more days, the agent arranged coverage for the extra time at no charge. This also included car rental insurance, very impressive for the price!
My husband's name was listed as Ruth Kilday. When I realized it the day before or trip started the agent corrected his name to Bruce Kilday
Did not use them during the trip
No issues; no problems.
not applicable because we never had a need to use the policy
no claim was made
didn't call customer sevice
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
Silver Stevie Winner for Customer Service
Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.Read more
Safe with our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.
In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.
Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.Read more
One of Florida’s Best Companies to Work For in 2015
Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.
In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.Read More