Sales & Service Data

TOTAL SALES
50,375
Since 2004
MONTHLY SALES
0
Average Monthly Sales Since 2004
REVIEWS
2,500
Since 2004
Overall Rating
4.46 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

50,375
policies sold

0.6%
negative reviews

0.6% (320) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    1502
  • 4 stars
    486
  • 3 stars
    192
  • 2 stars
    48
  • 1 star  
    45
Top Providers
Tin Leg
4.54/5
RoamRight
4.54/5
Travelex
4.45/5

Travel Insured International Reviews


  • Overall Rating 4 out of 5
    Policy:
    Worldwide Trip Protector Plus
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    No real contact or reason to contact carrier.

    During Trip
    No need to contact carrier during trip.

    Claim Process
    No claim filed

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    I had no contact with my insurance carrier during my trip.

    Claim Process
    I had no claim to report.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Trip Protector Lite Expanded
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Did not use

    Claim Process
    No claims

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Great service

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Plus
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    N/a

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Airline Ticket Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    the web site was very easy to use and navigate. content was clearly stated

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Excellent support following accident.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Airline Ticket Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Knowing that I had the insurance was very reassuring.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Trip Protector Lite Expanded
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Policy was described sufficiently before purchase. Purchased a few days before departure for reasonable cost.

    During Trip
    No health issues during trip

    Claim Process
    No claim filed

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Some protections could be explained a little better. I had to call to check wether or not we were covered for any volcano erruptions. Not clear on the policy.

    During Trip
    We did not need any service during our trip. Thank God!!!!

    Claim Process
    No claims to submit.

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    0 out of 0 people found this review helpful

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

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Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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