Sales & Service Data

TOTAL SALES
49,538
Since 2004
MONTHLY SALES
401
Average Monthly Sales Since 2004
REVIEWS
2,420
Since 2004
Overall Rating
4.45 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

49,538
policies sold

0.6%
negative reviews

0.6% (316) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    1439
  • 4 stars
    475
  • 3 stars
    190
  • 2 stars
    45
  • 1 stars
    44
Top Providers
RoamRight
4.52/5
Tin Leg
4.49/5
HTH Travel Insurance
4.49/5

Travel Insured International Reviews


  • Overall Rating 4 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I wish you carried rental car insurance!

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    0 out of 1 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Everything in order, done in a timely way. No issues of any kind. I did not give them 5 stars because there were no challenges.

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    0 out of 1 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    There was no customer service during the trip.

    Claim Process
    No claims were filed.

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    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    THANK YOU FOR PROFESSIONALISM AND THE EASE OF OBTAINING THE INSURANCE. I'M GLAD TO HAVE HAD IT; MY BAGGAGE DID NOT ARRIVE WHEN I RETURNED HOME; LUGGAGE WAS DAMAGED, AND SOUVENIRS MISSING AND DAMAGED.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    We were unable to go on the trip because of lllness

    Claim Process
    We are still waiting to hear from you about our claim.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    The phone people were very helpful and curteous.

    Claim Process
    not necessary to file a claim. Based on the ease of obtaining insurance, I felt confident that if I had to file a claim, it would be a very simple procedure to file. With the uncertanties in the region, I was pleased that I obtained the insurance.

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    0 out of 0 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Other than receipt of the documents I had no contact with the carrier.

    During Trip
    No contact with carrier during trip

    Claim Process
    No claim experience

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    did not need to use insurance coverage.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    I did not need to utilize the insurance during (or after) the trip.

    Claim Process
    No claim needed.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    We did not have any contact with the carrier before the trip, other than ordering insurance and delivery of the policy. We were satisfied with the ordering process and prompt delivery of the policy.

    During Trip
    We had no contact at all with the carrier during our trip, so I do not feel comfortable rating them.

    Claim Process
    No claims were made. Again, I do not feel comfortable rating the carrier since we have no experience in this regard.

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    0 out of 0 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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