Reviews, Sales, and Service Ratings for
Travel Insured International

During Trip
no contact

Claim Process
no claim

Before Trip
So far no problem in correcting the fare amount. I mistakenly doubled the fare when applying for the insurance then later realized the mistake. Called and it was taken care of politely and quickly. I should get a correction on my next statement.

During Trip
did not have to contact carrier during trip

Claim Process
no claims

Before Trip
We had to cancel our trip due to my medical condition and also cancel the policy. Everyone involved was professional, courteous and cooperative.

Before Trip
Having utilized your services in the past and have made one small claim in the past, it was with that experience in how well you helped us that caused us to continue to utilize your service for future trips. Also have gotten you new customers, Mr & Mrs R. Dailey of Orange Park, FL.

During Trip
Knowing we were well protected by your insurance, gave us a secure feeling, thus enabling us to comfortable enjoy our tour.

Claim Process
We just called in and are waiting for the paperwork. Still require an estimate on the luggage damage.

Before Trip
Received my documentation in record time.

During Trip
Had no reason to use the insurance, but was glad that I had it

Claim Process
No claim

Before Trip
Had no contaact with the carrier-spoke only to Saquaremouth rep

Before Trip
Helpful on home before the trip and excellent afterwards.

Before Trip
All information is up front ,there is no second guessing on what is or is not covered.The cost of the policy was lower than most other companies.They even ask you how was your trip when you get back, so they care.

During Trip
I was on our way home in the Chicago airport and had what I thought was a broken toe. I had broken it just before leaving for the airport. I called the insurance co from the airport to tell them that I was going to the doctor when I returned home because there was no way to get to a doctor at the sirport. The person on the phone said it wouold not be covered since I would go when I returned. I explained that it was not an emergency and this was the last flight to Raleigh nc airport that day and we then had to drive 3 hours home so I know enough that you usually can't cast a toe but I thought I might have broken it badly and needed it x-rayed but had to wait till the next day since we were leaving very shortly after I hurt the toe and knew if I went to the doctor and missed the flight, not only, according to the person on the phone, would the insurance NOT pay for a new flight, but also NOT pay for a hotel room that night. I told her I needed to make this flight and then see my doctor the next day which I did. I DID break my toe but did not need to see an orthopedist and the doctor then taped my toes/foot after seeing the x-ray. I wanted the insurance co to pay the copay for the doctor visit and what my inurance co did not pay for the x-ray. I have not summited my claim yet but according to the person on the phone I probably won't get any help. Why then have the insurance not help you if something literaly happens on the way home, call the insurance co to alert them of what happened and you can see your own doctor the next mroning. I broke the toe at 10 am, left for the airport at 10:30 and got on the plane at 12 noon. Arrived in Raleigh and drove home arriving at 7:30 pm on a Sunday after flying 15 hours from China which made us in a 12 hour time difference and exhausted. We just wanted to get home. There weren't any urgent care places open on Sunday night and I didn't need the emergency room so the best thing to do was see my doctor the next day.

Claim Process
I have not written a claim yet. Will do it next week. Am still recovering from extreme jet lag.