Travelex Insurance Services
Overall Rating 4.43 out of 5
Overall Rating 4.43 out of 5 2,052 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Travel Plus
    Review Received:
    December 21, 2011
    Mary Ann from OR Verified Squaremouth Customer

    Before Trip
    They were good about comtacting me about rate information.

    During Trip
    I did not need the service or contact them during the trip.

    Claim Process
    I did not make a claim.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    December 17, 2011
    Steven from NY Verified Squaremouth Customer

    During Trip
    did not use/need your product during this trip

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    December 15, 2011
    Charles from FL Verified Squaremouth Customer

    Before Trip
    would prefer to have contract mailed vs having to print out.

    During Trip
    had no contact so no basis for rating

    Claim Process
    had no claim so no basis for rating

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    December 10, 2011
    Dan from VA Verified Squaremouth Customer

    Before Trip
    We used TravelEx as least four times in the past five years for our international travel. Squaremouth has been great in helping us find the right insurance. We are very pleased!

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    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Travel Max
    Review Received:
    December 1, 2011
    harold from CA Verified Squaremouth Customer

    During Trip
    Will never use this company again. Do not honor claim

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    6 out of 10 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    December 1, 2011
    Christine from KS Verified Squaremouth Customer

    During Trip
    We did not need to use any of the services during our trip.

    Claim Process
    No claim

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    November 28, 2011
    Andrew from FL Verified Squaremouth Customer

    During Trip
    We didn't have to use the service

    Claim Process
    we did not have a claim

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    November 26, 2011
    James S from FL Verified Squaremouth Customer

    During Trip
    above questions not applicable

    Claim Process
    no claim

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    November 22, 2011
    Nancy from CA Verified Squaremouth Customer

    Before Trip
    It gave us peace of mind to have the insurance.

    During Trip
    Did not use the service

    Claim Process
    Did not make a claim.

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Travel Select
    Review Received:
    November 20, 2011
    Fran from NY Verified Squaremouth Customer

    Before Trip
    While phone conversations with Squaremouth were terrific, I was unhappy that I had to download the policy instead of having been sent a printed copy. When I downloaded it myself the words on the right and left ends were cut off.I started to fill them in by hand and finally gave up.

    During Trip
    never contacted them

    Claim Process

    You must have accurate documentation. After I filed the claim they wanted documentation on medical bills, when I paid for insurance, type of insurance coverage and proof of payment for the trip. Once I completed of all that, there was no problem.

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    0 out of 0 people found this review helpful

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