Travelex Insurance Services
Overall Rating 4.43 out of 5
Overall Rating 4.43 out of 5 2,052 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    August 26, 2011
    Kim Samantha from NJ Verified Squaremouth Customer

    Before Trip
    I love the fact that I could book my insurance on the same day. This was very convenient.

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  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    August 17, 2011
    Susan from IL Verified Squaremouth Customer

    During Trip
    We did not have to access customer service during our trip.

    Claim Process
    We did not make a claim.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TraveLite
    Review Received:
    August 16, 2011
    Frederick from AZ Verified Squaremouth Customer

    During Trip
    did not use

    Claim Process
    no claim

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    August 16, 2011
    Mark from VT Verified Squaremouth Customer

    During Trip
    Did not contact during trip.

    Claim Process
    Did not make a claim.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    August 14, 2011
    Avia from NY Verified Squaremouth Customer

    Before Trip
    I found that I needed to add coverage about two weeks before my trip. The CSR was helpful and courteous, and I had my additional coverage quickly with no hassle.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TraveLite
    Review Received:
    August 14, 2011
    Paul from FL Verified Squaremouth Customer

    Before Trip
    I had to make a change and dealt directly with the carriers customer service rep and they were very helpful. They offered a suggestion that saved me money on my change and I really appreciated the helpful attitude of their customer service dept.

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  • Rating 4 out of 5
    Policy:
    Travel Max
    Review Received:
    August 12, 2011
    Irene from OH Verified Squaremouth Customer

    Before Trip
    it was all done on line, i did not speak to a real person

    During Trip
    we had no reason to use any of the above services, so i am unable to rate

    Claim Process
    did not make a claim

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Travel Select Advantage
    Review Received:
    August 10, 2011
    Judy from AZ Verified Squaremouth Customer

    Before Trip
    They sent me an email with an attachment which did not open, so instead I had to call and have the document mailed to me. This situation needs to be reviewed for future.

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  • Rating 5 out of 5
    Policy:
    Travel Select Advantage
    Review Received:
    August 9, 2011
    Bruce from FL Verified Squaremouth Customer

    Before Trip
    We were delayed 24 hours due to a broken Delta Aircraft. I called Travelex. They were very nice on the phone, and very helpful.

    Claim Process
    Every time I called, they were eager to help and answer my questions.

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  • Rating 4 out of 5
    Policy:
    Travel Max
    Review Received:
    August 8, 2011
    Amanda from OH Verified Squaremouth Customer

    Before Trip
    I don't really have much information to make an review. Everything went smoothly and (thankfully) I had no need to use the travel insurance.

    It was very easy to go to Squaremouth, compare policies based on my needs.

    Once I selected my policy, it was delivered almost immediately.

    During Trip
    I could not rate these questions because I did not need to use the travel insurance during the trip.

    Claim Process
    I made no claims.

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    0 out of 0 people found this review helpful