Travelex Insurance Services
Overall Rating 4.43 out of 5
Overall Rating 4.43 out of 5 2,048 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Travel Plus
    Review Received:
    July 26, 2011
    jewell from CA Verified Squaremouth Customer

    Before Trip
    looking for good coverage at a reasonable price. this insurance provided coverage i needed at a good price.

    During Trip
    did not need any services

    Claim Process
    no claim files as i had no need for the insurance. but felt very good knowing i had coverage if needed.

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  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    July 24, 2011
    Susan from IN Verified Squaremouth Customer

    During Trip
    Luckily I did not need to use these services during my trip.

    Claim Process
    I did not make any claims.

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  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    July 24, 2011
    Janis from FL Verified Squaremouth Customer

    Before Trip
    It's the one thing I am always glad that I didn't use!

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  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    July 22, 2011
    Joseph from NY Verified Squaremouth Customer

    During Trip
    N/A

    Claim Process
    N/A

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  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    July 15, 2011
    Berry from MS Verified Squaremouth Customer

    Before Trip
    Somehow the original documentation showed a starting travel date 6/1/2011 when it was actually 5/28/2011. This was easily corrected over the phone and follow amended policy papers. No hassle just great customer service.

    During Trip
    No assistance needed during the trip. Best kind.

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  • Rating 5 out of 5
    Policy:
    TraveLite
    Review Received:
    July 15, 2011
    Roxanne from GA Verified Squaremouth Customer

    Before Trip
    Squaremouth has the easiest web site to use of all the online tavel insurance companies. Lots of policy choices available. Fast online quotes. I always choose Squaremouth for travel insurance when I travel.

    During Trip
    Did not need to use the insurance carrier on my trip.

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  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    July 14, 2011
    Eugene from ID Verified Squaremouth Customer

    During Trip
    Never needed any service

    Claim Process
    Never made a claim

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  • Rating 4 out of 5
    Policy:
    Travel Plus
    Review Received:
    July 14, 2011
    michael from CO Verified Squaremouth Customer

    During Trip
    no claims, no interaction during trip, tho I knew how to contact carrier

    Claim Process
    no claim

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  • Rating 2 out of 5
    Policy:
    Travel Basic
    Review Received:
    June 27, 2011
    Leslie from MD Verified Squaremouth Customer

    Before Trip
    Not enough is explained and as a new user didn't know to ask.

    During Trip
    N/A

    Claim Process
    Never heard from Travelex after claim, no explanation of how it would work. Bag was found but still never heard from them.
    Also, no written procedure if suitcase is lost by airline.

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  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    June 23, 2011
    Karen from GA Verified Squaremouth Customer

    Before Trip
    I really had no contact with the company.

    During Trip
    I never had any emergency contact with the company.

    Claim Process
    no claims

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