Travelex Insurance Services
Overall Rating 4.43 out of 5
Overall Rating 4.43 out of 5 2,100 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Flight Insure Plus
    Review Received:
    February 16, 2023
    Joseph and Kay from SC Verified Squaremouth Customer

    No comments yet. We filed our claim - mailed it in yesterday. Let’s see how quickly we are reimbursed.

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    1 out of 14 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Flight Insure Plus
    Review Received:
    February 4, 2023
    Thomas from TX Verified Squaremouth Customer

    Overall the experience with was positive

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    3 out of 8 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Flight Insure Plus
    Review Received:
    January 19, 2023
    Patricia from VA Verified Squaremouth Customer

    Fortunately, we did not need the coverage, but it was reassuring to know we had it.

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    1 out of 8 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Flight Insure Plus
    Review Received:
    December 24, 2022
    Susan from OR Verified Squaremouth Customer

    Feel we need to have insurance when traveling abroad, but luckily we did not need to use it.

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    1 out of 11 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    December 21, 2022
    elissa from MD Verified Squaremouth Customer

    So far, very responsive. Told me exactly what to do. Medical issue. Not Covid. Have used Travelex before.

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    19 out of 21 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    December 15, 2022
    DIANA from WA Verified Squaremouth Customer

    Very flexible. I really appreciate the ability to compare different policies and premiums

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    2 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    November 21, 2022
    Carla from CA Verified Squaremouth Customer

    The claim procedure was very straight forward. The rep I spoke to was very helpful and explained things thoroughly. I appreciated her telling me how long it would take to process - the time frame she gave me was accurate!

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    31 out of 31 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    October 17, 2022
    ROBERT from NM Verified Squaremouth Customer

    We had to change our departure and return dates after executing the policy. I couldn't reach a service agent by phone due to a large volume of calls and sent an email to the policy service department and they responded within a day or two acknowledging the dates of travel.

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    20 out of 20 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    October 3, 2022
    K A from WA Verified Squaremouth Customer

    The claim process was straightforward. They provided clear instructions on documentation required and how to submit. They resolved the claim within 4 weeks of submission. I highly recommend Travelex.

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    27 out of 27 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    September 24, 2022
    Raymond from CA Verified Squaremouth Customer

    Setting up, reviewing options, getting details were all very straightforward and clear. Lots of good providers, and the ratings were helpful. All information was basically a click away at most.
    Just after our trip, we had a question about filing a claim, as we had opted for a car insurance addition and it turns out we are going to need it. We reached out to the provided phone number, and they gave us details we needed. Now that we know what the rental car company is going to do, we can file our claim. Good service so far!

    Was this review helpful to you?

    8 out of 8 people found this review helpful

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