Travelex Insurance Services
Overall Rating 4.43 out of 5
Overall Rating 4.43 out of 5 2,048 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Travel Plus
    Review Received:
    December 4, 2010
    AMS from PA Verified Squaremouth Customer

    During Trip
    Did not need to contact Customer Service - the peace of mind knowing I had insurance coverage was great!

    Claim Process
    Not applicable.

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  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    December 3, 2010
    william from NY Verified Squaremouth Customer

    During Trip
    everything was excellent

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  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    November 26, 2010
    Teresa from VA Verified Squaremouth Customer

    During Trip
    did not use during the trip

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  • Rating 3 out of 5
    Policy:
    Flight Insure Plus - Package Plan
    Review Received:
    November 23, 2010
    jonathan from WA Verified Squaremouth Customer

    Before Trip
    it was very easy to do last minute

    Claim Process
    we had no claims, the trip went flawless

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  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    November 22, 2010
    Janis from TX Verified Squaremouth Customer

    During Trip
    No contact during trip

    Claim Process
    No claim

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  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    November 17, 2010
    Gregory from MN Verified Squaremouth Customer

    Before Trip
    Really had little contact. Bought it on line and that was it.

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  • Rating 3 out of 5
    Policy:
    Travel Select
    Review Received:
    November 8, 2010
    Joel from NC Verified Squaremouth Customer

    Before Trip
    It was routine.

    During Trip
    Had no need to contact or make claim.

    Claim Process
    No claims.

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  • Rating 3 out of 5
    Policy:
    Travel Max
    Review Received:
    November 8, 2010
    Carol from IL Verified Squaremouth Customer

    Before Trip
    The big problem I had was with the pre-existing conditions. I started the insurance transaction within the designated time but slipped over the time by only a few minutes because of the time zone change. Therefore I did not get that part of the policy for the same price. Fortunately nothing happened on my trip so it did not matter.

    My trip plans started October 1, 2009 and did travel until Oct. 22, 2010. More than a year later. I changed my plans several times before getting things settled. I could have gotten more of the policy when I know exact travel dates. I am glad I did not need them.

    During Trip
    I did not use any services.

    Claim Process
    n.a.

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  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    October 31, 2010
    NJH from MN Verified Squaremouth Customer

    Before Trip
    It says you must carry the policy with you on your trip. It's several pages to print off. This is not convenient. I called to have policies sent and was told, oh, it's not necessary to have them on your trip. If that is so, do not tell us to take them along.

    During Trip
    Did not need to contact you during our trip.

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  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    October 26, 2010
    Rita from FL Verified Squaremouth Customer

    Before Trip
    I called for clarification on coverage. The call was answered promptly and the respondent was able to answer the question without referral to another agent.

    During Trip
    no interaction during trip

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