Travelex Insurance Services
Overall Rating 4.43 out of 5
Overall Rating 4.43 out of 5 1,917 Reviews Since 2004

  • Overall Rating 5 out of 5
    Policy:
    Travel Plus
    Review Received:
    May 27, 2009
    Michael from WI Verified Squaremouth Customer

    Before Trip
    Our trip was cancelled by Apple Vacations because of the swine flu ban on Mexico travel. The insurance carrier refunded almost the entire amount of the premium.

    During Trip
    The trip was cancelled.

    Claim Process
    N/A

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel Plus
    Review Received:
    April 23, 2009
    Ross from CA Verified Squaremouth Customer

    During Trip
    Did not have any issues during trip.

    Claim Process
    No claims

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    TraveLite
    Review Received:
    April 4, 2009
    Leo from IL Verified Squaremouth Customer

    Before Trip
    This was for a cruise and was considerably less expensive then the cruise line insurance with slightly better coverage. We have been using them for a number of years and have always been satisfied.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 16 awards in 6 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

Read more

$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

Read more

$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

Read more

One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

Read more