Travelex Insurance Services
Overall Rating 4.43 out of 5
Overall Rating 4.43 out of 5 2,050 Reviews Since 2004

  • Rating 2 out of 5
    Policy:
    TraveLite
    Review Received:
    June 23, 2010
    Edeltraud from WA Verified Squaremouth Customer

    Before Trip
    This was all done on-line, so there was absolutely NO customer service or interaction with any "live" person. I don't mind this, but find it ridiculous that you would want to know about "customer service."

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  • Rating 4 out of 5
    Policy:
    TraveLite
    Review Received:
    June 18, 2010
    Glenda from GA Verified Squaremouth Customer

    During Trip
    I was stranded in London on my home due to the volcano ash. What was supposed to be a 2 hour layover turned into 7 days and I arrived there sick and totally unprepared and without resources. The Travelex rep was nice but of no help. He didn't think I would be covered as the volcano was an act of God.

    Claim Process
    Mailed claim in yesterday.

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  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    June 16, 2010
    Barb from IN Verified Squaremouth Customer

    During Trip
    didn't use it!! didn't need it....but was glad to be covered

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  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    June 15, 2010
    Judy from IL Verified Squaremouth Customer

    Claim Process
    no claim

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    June 10, 2010
    Svend from OR Verified Squaremouth Customer

    During Trip
    We did not need anything on this trip, so I cannot rate.

    Claim Process
    No claim!

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  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    June 7, 2010
    David from VA Verified Squaremouth Customer

    During Trip
    no use of insurance during the trip

    Claim Process
    NO CLAIM

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    May 30, 2010
    deborah from PA Verified Squaremouth Customer

    Before Trip
    Excellent, very helpful, will most definetly use Squaremouth to help me to decide about which coverage I may need during all/any future traveling.

    During Trip
    never had to use

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  • Rating 1 out of 5
    Policy:
    Travel Select
    Review Received:
    May 28, 2010
    Joan from CT Verified Squaremouth Customer

    Before Trip
    Since there was no contact with my insurance carrier, they were fine. The airline,Alitalia, however was awful, going over we should have been contacted earlier about the delays since they knew about them. All systems were go on all our screens ( which were false). We missed our connecting flight to Florence, had to take a bus to that airport and almost had to delay our scheduled classes arriving at 2::00 a.m.. We did however miss a scheduled dinnerTuesday evening that we had pre-paid for at a Michelen Star restaurant in Tredozio.
    Ouur trip over was a disaster.

    During Trip
    Nothing further.

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  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    May 26, 2010
    Marcia from MI Verified Squaremouth Customer

    Before Trip
    Didn't really have much contact, other than the original research on your website.

    During Trip
    no contact with carrier during trip.

    Claim Process
    no claim!

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  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    May 22, 2010
    April from WA Verified Squaremouth Customer

    During Trip
    Thankfully we didn't need to use any help during our trip

    Claim Process
    We didn't need to make any claims.

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    0 out of 0 people found this review helpful

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