Travelex Insurance Services
Overall Rating 4.43 out of 5
Overall Rating 4.43 out of 5 2,110 Reviews Since 2004

  • Rating 3 out of 5
    Policy:
    Travel Basic
    Review Received:
    August 20, 2010
    daniel from DE Verified Squaremouth Customer

    During Trip
    Had monies stolen from hotel room - insurance carrier was of no help after contacting them.

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    20 out of 23 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Travel Basic
    Review Received:
    August 17, 2010
    Adam from IN Verified Squaremouth Customer

    During Trip
    I didn't have to contact the insurance carrier.

    Claim Process
    I did not have to make a claim.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    August 16, 2010
    Tavia from UT Verified Squaremouth Customer

    During Trip
    I did not need to use the helpline or anything, so I don't really have a response to the above questions

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    TraveLite
    Review Received:
    August 9, 2010
    Michele from LA Verified Squaremouth Customer

    During Trip
    I did not have to use any of the services during my trip and thus cannot rate them

    Claim Process
    I did not make any claim

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Travel Max
    Review Received:
    August 8, 2010
    Kelly from CA Verified Squaremouth Customer

    Claim Process
    I haven't claimed missing luggage yet...don't know

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Max
    Review Received:
    August 7, 2010
    GILLIAN from CA Verified Squaremouth Customer

    During Trip
    No use of customer service so no comment .

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    July 31, 2010
    Ellen from FL Verified Squaremouth Customer

    Before Trip
    Easy to apply for online and download the insurance documents and receipt necessary for trip.

    During Trip
    Luckily, I can't answer any of these questions because we had no need for insurance on the trip.

    Claim Process
    N/A

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    0 out of 0 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Travel Select
    Review Received:
    July 29, 2010
    SW from FL Verified Squaremouth Customer

    During Trip
    did not use during the trip

    Claim Process
    our flight to Ft Myers on 6/15/10 was canceled after many delays. We had to stay in the Atlanta airport overnight waiting for a flight that left on 6/16/10. This was after flying all day from Europe. It cost me $5.00 to submit the reams of documents they needed for a $140.73 claim. It is now 7/30/10 and after calling again today I was told they will send me a check for $25.00 and refused to explain why they were not sending the amount claimed. I would not buy insurance from this company again.

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    170 out of 172 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    July 29, 2010
    mp from KS Verified Squaremouth Customer

    During Trip
    did not use

    Claim Process
    no claims made

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    July 27, 2010
    Dyann from FL Verified Squaremouth Customer

    During Trip
    n/a

    Claim Process
    n/a

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    0 out of 0 people found this review helpful

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