0.3% (76) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1220
4 stars
426
3 stars
175
2 stars
31
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
27,403
Since 2004
MONTHLY SALES
1
Average Monthly Sales Since 2004
REVIEWS
2,100
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,100 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
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Before Trip Rated three stars because it was as expected. Everything was done as it should be.
During Trip The only reason I only rated the CS at 4 stars was when the accident first happened, the hotline got you to someone who could only take some information but couldn't really help.
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2 out of 2 people found this review helpful
Rating 3 out of 5
Policy:
Travel Basic
Review Received:
June 14, 2009
Ellen from SC
Verified Squaremouth Customer
During Trip Our trip ended 1 hour after we got there due to the 4 ticks we found in the house after Mr. Lane had told us the danger of Lymes disease if someone got bitten by a tick...
Claim Process I haven't received any response....
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Plus
Review Received:
May 27, 2009
Michael from WI
Verified Squaremouth Customer
Before Trip Our trip was cancelled by Apple Vacations because of the swine flu ban on Mexico travel. The insurance carrier refunded almost the entire amount of the premium.
During Trip The trip was cancelled.
Claim Process N/A
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Plus
Review Received:
April 23, 2009
Ross from CA
Verified Squaremouth Customer
During Trip Did not have any issues during trip.
Claim Process No claims
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
TraveLite
Review Received:
April 4, 2009
Leo from IL
Verified Squaremouth Customer
Before Trip This was for a cruise and was considerably less expensive then the cruise line insurance with slightly better coverage. We have been using them for a number of years and have always been satisfied.
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0 out of 1 people found this review helpful