This insurance provider is currently unavailable on Squaremouth
TravelSafe
Overall Rating 4.3 out of 5
Overall Rating 4.3 out of 5 1,506 Reviews Since 2004

  • Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    March 26, 2020
    Jeanne from IL Verified Squaremouth Customer

    There was a delay in refund, but it did happen. I'm satisfied that they honored their commitment to refund if policy cancelled

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    5 out of 5 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    March 25, 2020
    K from AK Verified Squaremouth Customer

    I tried to purchase an extension for 10 days to my policy when my flight was cancelled due to weather but it seems as though no extensions can. be made unless it involves a hospitalization-oh well

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    5 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    March 23, 2020
    Frank from WA Verified Squaremouth Customer

    We had to cancel our cruise to Mexico due to the Corona Virus on March 8, 2020. Norwegian Cruise Lines customer rep is very unaccommodating, will not give us any relief because their CEO says refund voucher is effective March 10th, so we are 2 days short! What a lame excuse, will never travel with Norwegian cruise lines in the future. On the other hand, Travel Safe insurance made an exception and gave us full refund, excellent customer service, have used them many times and will continue to do so in the future.

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    13 out of 13 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Classic
    Review Received:
    March 15, 2020
    S from FL Verified Squaremouth Customer

    Was unable to travel due to medical issues per my doctor I was advised not to travel. I emailed TravelSafe on Feb 26, 2020 with all the documents they required and have not heard back as of yet. I am waiting for a response.

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    11 out of 11 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Basic
    Review Received:
    March 8, 2020
    Susan from WA Verified Squaremouth Customer

    I am very unhappy with how long it take to get a claim processed thru Travel Safe! I will not be using them again.
    Any assistance you can provide would be helpful!
    Susan Holloway

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    14 out of 14 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    February 28, 2020
    Gregg from NH Verified Squaremouth Customer

    Claim process was straightforward and my claim for a hotel stay due to a travel delay was processed and resolved quickly.

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    9 out of 9 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Basic
    Review Received:
    February 24, 2020
    Valerie from FL Verified Squaremouth Customer

    I have bee n using squaremouth for over 10 years and very happy with your services. But I missed my connection, have sent claim one week ago and since then no news from yours side...

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    4 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    February 21, 2020
    Ann from OR Verified Squaremouth Customer

    I would purchase this again even though we didn’t use it. It gave us peace of mind while traveling. I had questions before I actually purchased the policy. All were answered in a very professional manner.

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    2 out of 2 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Classic
    Review Received:
    February 18, 2020
    Gay from FL Verified Squaremouth Customer

    We were n the Diamond Princess in quarantine. We were extracted by US government. Another 2 weeks in quarantine. Missed a lot of trip. Still. Ot home but will start the claims process.

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    2 out of 9 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    February 17, 2020
    Lori from PA Verified Squaremouth Customer

    Flight cancelled due to snowstorm. Awaiting reimbursement

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    2 out of 4 people found this review helpful