Sales & Service Data

TOTAL SALES
27,575
Since 2004
MONTHLY SALES
352
Average Monthly Sales Since 2004
REVIEWS
1,118
Since 2004
Overall Rating
4.37 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

27,575
policies sold

0.5%
negative reviews

0.5% (140) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    652
  • 4 stars
    235
  • 3 stars
    91
  • 2 stars
    26
  • 1 star  
    35
Top Providers
Tin Leg
4.53/5
RoamRight
4.53/5
Travelex
4.45/5

TravelSafe Reviews


  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Did not have to use

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    I did not have a claim for this trip.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    I had no claims, but was glad that I had insurance to cover potential problems.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Since we booked our trip ten months in advance, we had the protection we needed for any unforeseen circumstances. During the trip, we had additional "peace of mind" in knowing we had coverage for the trip.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Fortunately everything on our trip was just fine -- and we had no need to file a claim. Reassured just the same that the insurance was there if necessary. Counted on it because of Squaremouth's recommendation.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Carrier immediately provided policy and coverage information. No need to contact carrier and no claim made

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    I felt safe & secure knowing I had insurance if I needed it? thank goodness
    I did not,

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    The web site was super easy to use and the insurance was more than competitive and provided instant coverage when completed. Since we had no claims, I can only assume you to be as efficient in that arena also.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    I only rated for 'before the trip' as we, luckily, did not need to file a claim during/after our trip. I will definitely use Squaremouth if travel insurance is needed in the future. It definitely allowed for peace of mind knowing we had proper insurance coverage. Thank you for the ease of application and printing of doc for our trip.

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Classic Plus
    Review Received:
    From: Verified Squaremouth Customer

    Would have liked a policy card vs
    just an email

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    0 out of 0 people found this review helpful

Multi-Award Winning Customer Service

Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.

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Safe With Our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

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One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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