Sorry I could not rate any of the questions, I didn't have to contact anyone for service before, during or after my trip, and that's a good thing.
No claim made. Only received insurance certificate (single page). Was I supposed to receive a copy of the policy itself?
no claim so no rating re: processing
We bought the insurance, but had no interaction after that point as everything on our trip went smoothly. I can't truthfully rate or review the performance during our trip, but just knowing we had insurance was a relief.
No claim so cannot evaluate
Kinda silly posting a review when we never needed you
We had no interaction with the carrier so cannot rate the performance
Questions 2&3 not applicabl
i could have made a claim but I failed toread my policy thoroughly....my bags were late by 24 hours...had to buy some clothes and necessities....my fault.....
Multi-Award Winning Customer Service
Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.Read More
Safe With Our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read More