Immediately got our insurance info via e-mail. That is the only dealing I had with the carrier. We had no reason to contact them during or after the trip and will not be making a claim.
Did not need to place a claim
Did not need service before the trip.
None of the questions are applicable. I never requested services, nor did I make a claim.
Purchasing your insurance was easy, being able to compare the plans side by side makes the choice easier. Fortunately we didn't need it during our cruise, but we had peace of mind knowing we were covered it needed.
Did not have to use
I did not have a claim for this trip.
I had no claims, but was glad that I had insurance to cover potential problems.
Since we booked our trip ten months in advance, we had the protection we needed for any unforeseen circumstances. During the trip, we had additional "peace of mind" in knowing we had coverage for the trip.
Fortunately everything on our trip was just fine -- and we had no need to file a claim. Reassured just the same that the insurance was there if necessary. Counted on it because of Squaremouth's recommendation.
Multi-Award Winning Customer Service
Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.Read More
Safe With Our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read More