Purchasing your insurance was easy, being able to compare the plans side by side makes the choice easier. Fortunately we didn't need it during our cruise, but we had peace of mind knowing we were covered it needed.
Did not have to use
I did not have a claim for this trip.
I had no claims, but was glad that I had insurance to cover potential problems.
Since we booked our trip ten months in advance, we had the protection we needed for any unforeseen circumstances. During the trip, we had additional "peace of mind" in knowing we had coverage for the trip.
Fortunately everything on our trip was just fine -- and we had no need to file a claim. Reassured just the same that the insurance was there if necessary. Counted on it because of Squaremouth's recommendation.
Carrier immediately provided policy and coverage information. No need to contact carrier and no claim made
I felt safe & secure knowing I had insurance if I needed it? thank goodness
I did not,
The web site was super easy to use and the insurance was more than competitive and provided instant coverage when completed. Since we had no claims, I can only assume you to be as efficient in that arena also.
Multi-Award Winning Customer Service
Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.Read more
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“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
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