Reviews, Sales and Service Ratings for TravelSafe

TravelSafe Sales & Service Data

Total Sales
22,348
since 2004
Monthly Sales
245
average monthly sales since 2004
Reviews
980
reviews since 2004
Overall Rating
4.4 out of 5
Top Providers
HTH Travel Insurance
4.55/5
RoamRight
4.49/5
HCC
4.49/5
average on squaremouth 13,393 policies sold - 259 average monthly sales over last 3 months - 15,126 reviews - overall rating 4.3 out of 5

TravelSafe Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.4

average on squaremouth 4.3 out of 5

22,348 policies sold
0.6% negative reviews

0.6% (125) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    571
  • 4 star
    205
  • 3 star
    79
  • 2 star
    19
  • 1 star
    27
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Did not contact insurance carrier during trip.

    Claim Process
    Did not make a claim.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic Plus
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Claim Process
    I had no need of making a claim.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Didn't need customer service during the trip

    Claim Process
    Didn't make a claim

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    I signed up on line - documentation was available immediately on line. I had no need to contact customer service personally. All items were handled on-line so there was no need for customer service.

    During Trip
    NA to above questions

    Claim Process
    No claim made

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    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    During Trip
    Had no need to contact the carrier during our trip.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    During Trip
    NA

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic Plus
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    During Trip
    no contact, no need

    Claim Process
    not applicable

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic Plus
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    Not sure what documents you are referencing. I printed my quote and that was the only documentation I had. The only contact I had with the insurance company is when I purchased and that was it

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    I find that the purchasing the Travel Insurance is very simple and communication is great.

    During Trip
    Did not use Insurance.

    Claim Process
    Did not use claims

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Great since I didn't need to use them, although I really should have since I almost died the day before our return home. I was too sick to think about calling them.

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    0 out of 0 people found this review helpful