Sales & Service Data

TOTAL SALES
24,405
Since 2004
MONTHLY SALES
258
Average Monthly Sales Since 2004
REVIEWS
1,046
Since 2004
Overall Rating
4.39 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

24,405
policies sold

0.5%
negative reviews

0.5% (131) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    612
  • 4 stars
    217
  • 3 stars
    86
  • 2 stars
    22
  • 1 stars
    30
Top Providers
RoamRight
4.52/5
Tin Leg
4.49/5
HTH Travel Insurance
4.49/5

TravelSafe Reviews


  • Overall Rating 5 out of 5
    Policy:
    Classic Plus
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    one of our best trips ever!

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    SquareMouth was recommended to me by friends who travel extensively, and I was pleased in every way with your company. I am pretty inadequate about computers, and your system is the easiest and quickest program I've ever used. It was simple to find exactly what I needed, and your method of honing down choices made it SO easy. I recommended you to two friends who used you already, and will continue to give rave reviews. Thanks!

    During Trip
    Thankfully, I did not have to use my insurance!

    Claim Process
    Did not use.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Easy to understand conditions of policy for comparison shopping.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    Have yet to send in the claim.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I'm ecstatic we didn't have to use it! But at least it gave me a little peace of mind.

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    No contact made

    Claim Process
    No Claim Filed

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Had no contact with carrier during trip.

    Claim Process
    No claims were filed.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    did it all online, did not contact company

    During Trip
    did not have occasion to use insurance

    Claim Process
    did not make claim

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    didn't need any assistance before or during

    During Trip
    didn't need anything

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    we've always been happy with your service, thank goodness we never had to use you for any claims, thank you for being there for us.

    Claim Process
    we will use you again next trip

    Was this review helpful to you?

    0 out of 1 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

Read more

Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

Read more

One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

Read More