Reviews, Sales and Service Ratings for TravelSafe

TravelSafe Sales & Service Data

Total Sales
21,145
since 2004
Monthly Sales
180
average monthly sales since 2004
Reviews
953
reviews since 2004
Overall Rating
4.39 out of 5
Top Providers
HTH Travel Insurance
4.55/5
HCC
4.52/5
RoamRight
4.48/5
average on squaremouth 14,030 policies sold - 257 average monthly sales over last 3 months - 14,227 reviews - overall rating 4.45 out of 5

TravelSafe Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.39

average on squaremouth 4.45 out of 5

21,145 policies sold
0.6% negative reviews

0.6% (125) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    552
  • 4 star
    198
  • 3 star
    78
  • 2 star
    19
  • 1 star
    27
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    During Trip
    not used

    Claim Process
    not used

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 1 out of 5
    Verified Squaremouth Customer

    During Trip
    did not use ant of the above

    Claim Process
    made no claim

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    0 out of 6 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    We did not have to use the Insurance at all, thank God!!

    Claim Process
    No claims!!

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    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    Nothing to rate - they just sent an email

    During Trip
    Again, nothing to rate. I did have to go to a doctor, but there was no free way to call customer service (using my cell would have cost a fortune), so I just went to a 24-hour clinic on my own.

    Claim Process
    I haven't submitted it yet because it will require a lot of hassle and I probably wont get anything back anyway.

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    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    The website was very clear on the breakdown of coverage. I can see why so many people recommended you from Elliott.org. I have read some not so great reviews or problems with other insurance carriers not paying claims but your policy allowed me to have peace of mind.

    During Trip
    I never had to contact the insurance carrier so all is not applicable.

    Claim Process
    N/A as never filed a claim

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    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    It was very easy understand what your were buying and compare. I was very satisfied

    During Trip
    Fortunately, we had no didn't need any insurance services during the trip

    Claim Process
    No claims made

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    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Basic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    It was all done on line and quick and easy with paper follow-up after.

    Claim Process
    When I called, I learned that the camera was sill under manufacturer's warranty. You provided contact info, I called, they said to send it in and they would fix it for free. Life is good.

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    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    The price was right... glad we didn't have to use it!

    During Trip
    N/A

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    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    TravelSafe Premier
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    seemed professional

    During Trip
    no claims

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    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    I did not need to contact company during my trip.

    Claim Process
    I did not have any claims.

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    0 out of 2 people found this review helpful