Sales & Service Data

TOTAL SALES
23,662
Since 2004
MONTHLY SALES
209
Average Monthly Sales Since 2004
REVIEWS
1,026
Since 2004
Overall Rating
4.4 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

23,662
policies sold

0.5%
negative reviews

0.5% (128) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    602
  • 4 stars
    212
  • 3 stars
    84
  • 2 stars
    21
  • 1 stars
    28
Top Providers
HTH Travel Insurance
4.57/5
RoamRight
4.52/5
InsureandGo USA
4.51/5

TravelSafe Reviews


  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    was not used

    Claim Process
    not used

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Classic Plus
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    everything was completed online, receiving confirmation was quick

    During Trip
    customer service wasn't needed during trip

    Claim Process
    no claim was made

    Was this review helpful to you?

    0 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    didn't utilize during trip

    Claim Process
    didn't make a claim

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    Really no customer service needed or used

    During Trip
    Didn't have to use it. Nice to know we had it.

    Claim Process
    N/A

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic Plus
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Did not have contact with the insurance carrier during the trip

    Claim Process
    no claim

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    I didn't need to use them at all so I really can't say.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Did not contact insurance carrier during trip.

    Claim Process
    Did not make a claim.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic Plus
    Review Received:
    From: Verified Squaremouth Customer

    Claim Process
    I had no need of making a claim.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    During Trip
    Didn't need customer service during the trip

    Claim Process
    Didn't make a claim

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    From: Verified Squaremouth Customer

    Before Trip
    I signed up on line - documentation was available immediately on line. I had no need to contact customer service personally. All items were handled on-line so there was no need for customer service.

    During Trip
    NA to above questions

    Claim Process
    No claim made

    Was this review helpful to you?

    0 out of 2 people found this review helpful

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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