i could have made a claim but I failed toread my policy thoroughly....my bags were late by 24 hours...had to buy some clothes and necessities....my fault.....
We didn't have to use the insurance, but the purchasing and paperwork went smoothly.
Hasn't been completed. Can't fully rate. Their medical forms and required paperwork are much longer than the one other company I've had to file with.
we have filed a claim for a medical emergency while in Cancun. It's only been a week and we have not had any contact from insurance about the claim as of today.
no problems. good coverage at a good price,
N/A...no claim was filed
I had no issues and no reason to contact the insurer, (thank goodness!). Travel insurance is for peace of mind! I had some critical connections I needed to make, so it was a good purchase.
I did not have a need to put a claim or any use of the insurance. So that is a good thing. The only experience was the actual purchasing transaction on line and that was simple and easy as expected.
Did not have to submit a claim.
Multi-Award Winning Customer Service
Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.Read more
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“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.Read more
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BY KATHERINE SNOW SMITH
Times Staff Writer
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