Reviews, Sales and Service Ratings for TravelSafe

TravelSafe Sales & Service Data

Total Sales
21,158
since 2004
Monthly Sales
183
average monthly sales since 2004
Reviews
954
reviews since 2004
Overall Rating
4.39 out of 5
Top Providers
HTH Travel Insurance
4.55/5
HCC
4.52/5
RoamRight
4.48/5
average on squaremouth 14,041 policies sold - 259 average monthly sales over last 3 months - 14,241 reviews - overall rating 4.45 out of 5

TravelSafe Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.39

average on squaremouth 4.45 out of 5

21,158 policies sold
0.6% negative reviews

0.6% (125) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    553
  • 4 star
    198
  • 3 star
    78
  • 2 star
    19
  • 1 star
    27
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    I didn't end up filing a claim but it was easier to purchase, seem fair and competitive, good value for the money.

    During Trip
    I didn't use any of the service during the trip so can't comment on how responsive.

    Claim Process
    I didn't submit a claim so can't comment. I hope that if I did, it would have been easy and reasonable.

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  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    TravelSafe Premier
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    This is my second time using squaremouth before an extended trip to europe. Often i don't know until very short notice when i will be able to depart the usa and begin my yearly vacation. Each time, I have purchased my insurance and received the documents by email and in the USmail in record time. I appreciate the promptness and knowing that i am able to choose the most affordable and appropriate coverage for my needs.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Fortunately, I didn't need any service - therefore, I made no contact.

    Claim Process
    No claim made.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Did not use the insurance carrier during my trip.

    Claim Process
    I have not yet submitted a claim. My luggage was delayed for six days, and I need to get documentation from the airline before I can submit a claim. I may be contacting your company for guidance if I can't get the documentation.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Basic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    I called squaremouth and the carrier with a few questions before purchasing coverage. Both answered the phone promptly and provided accurate detailed responses.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    Did not receive any documentation. I looked up the policy on line but there were no documents provided to me from the carrier.

    During Trip
    Did not need to contact the carrier at all during the trip.

    Claim Process
    I did not make a claim

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    we were glad to have found such comprehensive coverage especially since we travelled during hurricane season

    During Trip
    We were glad to have found such comprehensive coverage at a reasonable rate, especially since we travelled during hurricane season.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    called about the train cancellation delay. We were affected by the french protest. We were told we could get reimbursed for a extra night hotel stay

    Claim Process
    i just got back and i have to place the claim yet

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Did not need to use your services

    Claim Process
    N a

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Claim Process
    Clain has not been completed yet, so I can't rate the insurance carrier yet.

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    0 out of 0 people found this review helpful