Reviews, Sales and Service Ratings for TravelSafe

TravelSafe Sales & Service Data

Total Sales
21,885
since 2004
Monthly Sales
269
average monthly sales since 2004
Reviews
968
reviews since 2004
Overall Rating
4.4 out of 5
Top Providers
HTH Travel Insurance
4.55/5
RoamRight
4.49/5
HCC
4.49/5
average on squaremouth 13,580 policies sold - 264 average monthly sales over last 3 months - 14,704 reviews - overall rating 4.3 out of 5

TravelSafe Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.4

average on squaremouth 4.3 out of 5

21,885 policies sold
0.6% negative reviews

0.6% (125) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    565
  • 4 star
    200
  • 3 star
    78
  • 2 star
    19
  • 1 star
    27
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 3 out of 5
    Verified Squaremouth Customer

    Before Trip
    Nothing to rate - they just sent an email

    During Trip
    Again, nothing to rate. I did have to go to a doctor, but there was no free way to call customer service (using my cell would have cost a fortune), so I just went to a 24-hour clinic on my own.

    Claim Process
    I haven't submitted it yet because it will require a lot of hassle and I probably wont get anything back anyway.

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    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    The website was very clear on the breakdown of coverage. I can see why so many people recommended you from Elliott.org. I have read some not so great reviews or problems with other insurance carriers not paying claims but your policy allowed me to have peace of mind.

    During Trip
    I never had to contact the insurance carrier so all is not applicable.

    Claim Process
    N/A as never filed a claim

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    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    It was very easy understand what your were buying and compare. I was very satisfied

    During Trip
    Fortunately, we had no didn't need any insurance services during the trip

    Claim Process
    No claims made

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    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Basic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    It was all done on line and quick and easy with paper follow-up after.

    Claim Process
    When I called, I learned that the camera was sill under manufacturer's warranty. You provided contact info, I called, they said to send it in and they would fix it for free. Life is good.

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    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    The price was right... glad we didn't have to use it!

    During Trip
    N/A

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    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    TravelSafe Premier
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    seemed professional

    During Trip
    no claims

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    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    I did not need to contact company during my trip.

    Claim Process
    I did not have any claims.

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    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before Trip
    I didn't end up filing a claim but it was easier to purchase, seem fair and competitive, good value for the money.

    During Trip
    I didn't use any of the service during the trip so can't comment on how responsive.

    Claim Process
    I didn't submit a claim so can't comment. I hope that if I did, it would have been easy and reasonable.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    TravelSafe Premier
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    This is my second time using squaremouth before an extended trip to europe. Often i don't know until very short notice when i will be able to depart the usa and begin my yearly vacation. Each time, I have purchased my insurance and received the documents by email and in the USmail in record time. I appreciate the promptness and knowing that i am able to choose the most affordable and appropriate coverage for my needs.

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    TravelSafe
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    Fortunately, I didn't need any service - therefore, I made no contact.

    Claim Process
    No claim made.

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    0 out of 1 people found this review helpful