This insurance provider is currently unavailable on Squaremouth
TravelSafe
Overall Rating 4.3 out of 5
Overall Rating 4.3 out of 5 1,506 Reviews Since 2004

  • Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    September 19, 2015
    Jane from CA Verified Squaremouth Customer

    i liked the policy because it gave me exactly what i was looking for and even when i indicated a premedical condition, the rate was still very reasonable.
    The customer service was excellent and i recommend this policy to all the travelers who care for a stress free travel.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    September 13, 2015
    John from MI Verified Squaremouth Customer

    We have purchased the same TravelSafe Classic policy for each trip we have taken the past 5 years (3 international trips per year). We are very happy with the policy and customer service and will continue to purchase this policy. The times we have had to make claims, customer service has been very helpful and we experienced no issues with claim reimbursement.

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    21 out of 21 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    August 21, 2015
    Cris from NY Verified Squaremouth Customer

    Did not need to file any claims, but I deal desl with customer service a couple of time before buying the policy and after buying the policy and they were always great!

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    August 20, 2015
    Matthews from TX Verified Squaremouth Customer

    It was clear online utopian choices I needed some help. When I called the number listed I spoke with a live person immediately. That made all the difference. When your traveling your shelling out money. It becomes hard to prioritize the right things. This made traveling smarter without breaking the bank.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    August 12, 2015
    Charles from CA Verified Squaremouth Customer

    When I was unable to download the contract off my computer Squaremouth arranged for a hardcopy to be mailed.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic Plus
    Review Received:
    August 8, 2015
    James from WI Verified Squaremouth Customer

    Will certainly use TravelSafe again for future trips.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic Plus
    Review Received:
    August 7, 2015
    Pamela from WI Verified Squaremouth Customer

    So far the service has been very good. We have had horrible experiences with Global Allianz and couldn't reach Anerican Express after several attempts. We have filed four claims, so we will let you know how it goes.

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    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Classic Plus
    Review Received:
    August 1, 2015
    SUSAN from CA Verified Squaremouth Customer

    I JUST FOUND THIS SURVEY IN MY TRASH BOX. DEALING WITH TRAVEL SAFE AND TRIPMATE HAS BEEN THE MOST FRUSTRATING EXPERIENCE. I AM STILL FIGHTING THEM TO GET THE CLAIM FULLY PAID. EVEN DURING THE TRIP, THEY DELAYED IN GIVING AUTHORIZATION FOR PAYMENT OF THE HOSPITAL BILL WHILE I WAS IN KATHMANDU. I HAD TO STAY IN THE HOSPITAL AND EXTRA DAY AND A HALF TO WAIT FOR TRIPMATE TO ACT. THEY HAD ALL THE REQUIRED PAPERWORK AND STILL WOULDN'T GIVE AUTHORIZATION FOR PAYMENT. NOW AFTER GIVING THEM ALL THE PAPERWORK THAT THEY ASKED FOR, I AM STILL FIGHTING WITH THEM FOR PAYMENT. I WILL NEVER PURCHASE A POLICY FROM YOU AGAIN AND I HAVE TOLD MANY PEOPLE ABOUT MY EXPERIENCE. I WILL PROBABLY END UP TAKING THEM TO SMALL CLAIMS COURT. IF YOU WANT TO CONTACT ME, PLEASE DO SO AND I WILL FILL YOU IN. THANK YOU

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    July 30, 2015
    Susan from NJ Verified Squaremouth Customer

    Luckily we did not need to file a claim, so I cannot rate it further.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    July 24, 2015
    Richard from FL Verified Squaremouth Customer

    Regrettably, poor health required canceling our travel and our travel insurance. The lady with whom I spoke in this regard was courteous and helpful. The next time we are able to travel, we will look to you first.

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    0 out of 0 people found this review helpful