28,833 Total Sales
Since 2004
411 Monthly Sales
Average Monthly Sales Since 2004
1,154 Reviews
Since 2004

Why buy from TravelSafe?

The fact is, even the best planned vacations can be impacted by the unexpected, putting your vacation investment at risk. Travel delays, lost baggage or unexpected illness or injury can cost you more than just your vacation. It also can cost a lot of extra dollars you had not planned on spending. TravelSafe Insurance can insure your vacation, and more importantly, provide the peace of mind you deserve.

TravelSafe includes benefits for Trip Cancellation, Trip Interruption and Travel Delay, Medical Expenses, Emergency Medical Evacuation and Repatriation, Baggage Delay and more. We also provide a 24-Hour Worldwide Telephone Assistance Service to help you in the event of an emergency.

TravelSafe
Overall Customer Ratings

28,833
policies sold

0.5%
negative reviews

0.5% (146) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    670
  • 4 stars
    245
  • 3 stars
    93
  • 2 stars
    30
  • 1 star  
    37

Contact Information for TravelSafe

Customer Service:
888-885-7233
Hours of Operation:
Everyday, 24 hours per day
Claims Phone:
888-411-5378
Claims Hours of Operation:
Monday through Thursday, 7:00am - 7:00pm CST, Friday 7:00am - 6:00pm CST, Saturday, 8:00am - 3:00pm CST
Mail to:
Trip Mate, Inc.
9225 Ward Parkway Suite 200
Kansas City, Missouri 64114
Emergency Assistance
24 Hour Emergency Assistance Numbers:
Inside USA 800-555-9095 (toll free)
Outside USA 603-894-4710 (collect call)
Claims Email:
customerservice@travelclaimsonline.com
Fax: 816-523-3379
Provider Claims Website

Customer Reviews for TravelSafe

Overall Rating 4.36 Out of 5

Plans offered by TravelSafe


Basic

Policy Description:

Affordable and essential benefits for the budget minded traveler. Trip Cancellation and Interruption benefits cover accident, sickness and death only. 24/7 assistance, baggage, medical and accidental death coverages are also included.

Underwritten By: United States Fire Insurance Company

Underwritten Location: 305 Madison Avenue, Morristown, NJ 07960

AM Best #: 002136

AM Best Rating: A (Excellent)


Classic

Policy Description:

Our most popular travel insurance plan. For individuals and families, the TravelSafe Classic offers comprehensive coverage and excellent value. Includes coverage for trip cancellation, interruption and delay, emergency medical expense, baggage loss, damage and delay, 24/7 travel assistance, accidental death and more.

Underwritten By: United States Fire Insurance Company

Underwritten Location: 305 Madison Avenue, Morristown, NJ 07960

AM Best #: 002136

AM Best Rating: A (Excellent)


Classic Plus

Policy Description:

Our travel insurance plan that includes our Cancel For Any Reason benefit. For individuals and families, the TravelSafe Classic Plus offers comprehensive coverage at an excellent value, plus a 24-hour emergency assistance number available from anywhere in the world.

Underwritten By: United States Fire Insurance Company

Underwritten Location: 305 Madison Avenue, Morristown, NJ 07960

AM Best #: 002136

AM Best Rating: A (Excellent)

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

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Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

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One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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