Reviews, Sales, and Service Ratings for
TravelSafe

Our 10/21 trip was cancelled by the tour company due to Ovid,and we rescheduled the trip for 3/22. The insurer adjusted the policy coverage dates easily and quickly. Highest marks for doing this with so little effort on our part.

I organized a rental car in Turks and added vehicle coverage through Squaremouth. However the car rental would not accept you insurance coverage. I contacted your customer service immediately as I had to purchase another rental car insurance. I ask that you return my vehicle premium of about $100.
To date I have not received even a return call or email from you.
For this reason I can not give you a high rating. You should know that this policy would not be accepted in Turks.

It was not that great. I had to work so hard to be repaid because MSC cancelled the trip.

I could not see the end of it until I contacted squaremouth and within few days I was reimbursed.

You are the best I never had any problem with Squaremouth. I trust you 100%.

Have a nice day and Bravo for a job well done

Danielle Brousseau
954 455-0047

We have submitted a claim. We were planning to spend the week with our daughter's family and we had split the cost of this unit by 8 since there were 8 people going. My daughter left with her family one day early to make a stop along the way. My husband and I had planned to join them at the rental the following day. My father-in-law was hospitalized and had taken a bad turn and hospice was called in. My husband and I made the hard decision to stay back and be with his mother during this difficult week. My 89 year old father-in-law passed on Friday, October 8th, so we knew that we had made the right decision to cancel our trip.

filed a claim and got it in the mail this past week for our portion of the rental costs. We didn't insure our flights because we knew we could cancel and use them later. I look forward to hearing from TravelSafe when they receive the claim. We had looked forward to this trip all year with our daughter and her husband and children. It wasn't meant to be... Thankful we were insured so that we didn't lose our money.
Sincerely, Rhonda Wax

The ease of seeing it up the paperwork was easy to read and understand and customer service answered all my questions

great customer service ....

We ultimately did not take our cruise. We used a portion of the cost for that TravelSafe policy on a future trip scheduled in March, 2022. The remainder of the cost of the original policy was refunded promptly. Very good experience.

Very efficient. Very reasonable

The vacation Express place will not cooperate in getting me the correct paperwork to get my claim completed. I will probably lose my money and that sucks, I canceled at the end of July and have been trying ever since to get my money back, it took travel safe over 30 days to contact me back with what is still needed.

I filed a claim 4 weeks ago and still no response except to say the claim was received. I understand how busy you must be, but that still seems like a long time to process my claim