Trawick International
Overall Rating 4.14 out of 5
Overall Rating 4.14 out of 5 3,161 Reviews Since 2012

  • Rating 5 out of 5
    Policy:
    Safe Travels First Class
    Review Received:
    November 4, 2023
    Leonard from NJ Verified Squaremouth Customer

    On line purchase was made easy using the Square Mouth website.

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    0 out of 3 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Safe Travels Explorer
    Review Received:
    November 4, 2023
    MaryAnn S from MI Verified Squaremouth Customer

    My claim is still in orocess.
    I never went on the trip.
    This trip was canceled by me because of a mishap that occurred before the trip not allowing me to take the trip.
    I had hip replacement surgery (total hip Arthroplasty) on October 30, 2023. I am currently recovering from the Arthroplasty (3-4 month process).

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    0 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels Voyager
    Review Received:
    November 4, 2023
    Karla from WA Verified Squaremouth Customer

    We always receive fast and efficient service whenever we need to make changes to an existing policy.

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    0 out of 1 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Safe Travels First Class
    Review Received:
    November 3, 2023
    Jack L from CA Verified Squaremouth Customer

    I have not heard back from Trawick. I am researching my emails and trying to figure out how to proceed or what else I need to do to supplement the initial information I provided.

    For now their customer service would be rated "0 Stars", responsiveness "0 Stars". Is approaching 4 weeks since I filed my initial information. No adjustor or information has been received.

    Please assist me if you can.

    Thank you.

    Jack Light
    claimant

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels First Class
    Review Received:
    November 2, 2023
    Thomas from WA Verified Squaremouth Customer

    Everything was handled in professional manner.

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    0 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels Journey
    Review Received:
    November 1, 2023
    Michael from MA Verified Squaremouth Customer

    Web site and support staff were great. Pleasant to work with, knowledgeable, patient, knew how to respond at my level. Policy looked like the best option for us.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels First Class
    Review Received:
    November 1, 2023
    Arnold from WA Verified Squaremouth Customer

    I have nothing but praise for Trawick International. Their agent overseas paid the hospital directly; so I didn't have to file a claim. Their medical evacuation team worked sympathetically and hard to find our way out of a war zone, and their agents in the USA were supportive and kind.

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    2 out of 2 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Safe Travels Single Trip
    Review Received:
    November 1, 2023
    Paul from IN Verified Squaremouth Customer

    I purchased this policy through Squaremouth, but Trawick wrote the policy, and now the claim has to go though a third party called Co-odinated Benefit Plans .It has been over 3 days and I have not heard a word from them, even to say they received the electronic file.
    If I don't hear from them today I will have to assume I have been scammed. When I look at CBP connect , it says no claims were found associated with the user ID.
    This will be my last Squaremouth purchase.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels First Class
    Review Received:
    November 1, 2023
    Erminia from PA Verified Squaremouth Customer

    I did call customer service for direction on which policy suited my needs.
    Fortunately, I did not need to use the insurance, but it did provide peace of mind.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels First Class
    Review Received:
    October 30, 2023
    Susan from IN Verified Squaremouth Customer

    Squaremouth was helpful to me in finding travel insurance to meet my needs. I was able to read reviews and identify the best company. I do wish I there was a way to filter reviews to see only reviews with comments and where a claim had been filed. Reviews with stars only are useless, as are reviews with no claims filed. It really doesn't matter to me if insurance is easy to buy, anyone will take your money; but if you need to file a claim, that's when you find out how good the insurance company is. By reading the reviews with comments, where a claim had been filed, there was one clear choice. I purchased insurance from Trawick for both my trip to Africa and my trip to Scotland. On my trip to Africa, my flight was delayed in Detroit due to a tornado. I downloaded the claim form, filled it out, supplied documentation to support my claim, and it was promptly paid. As a result of that, I purchased travel insurance from Trawick for my trip to Scotland a few months later, I had no problems or need to file a claim on that trip.

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    4 out of 4 people found this review helpful