Reviews, Sales, and Service Ratings for
Trawick International

My flight was canceled and the policy still blamed it on COVID and in result no money given back. I will continue to fight with providers and use my credit card to get money back. I honestly have felt like getting travel insurance is now a waste.

My cruise was cancelled due to the coronavirus, called and inform you representative and requested a refund, she informed me that I could not gat a refund of my $126.73 premium that I paid for this cruise. But I have intill December 2020 to transfer to another cruise, I informed her I might not be possible that I would be on another cruise with the restrictions they now implanted, I have another cruise with Carnival for May 21, 2020 which might be canceled as well. I would prefer my premiums be refunded back to me, I have been buying Cruise insurance from your company for quite awhile, never made a claim,but this is circumstances we cannot control, and your company should refund my premiums.

Our travel was by personal vehicle. Also it was a one way trip from Mexico to our home in Canada. On the night before our departure, we were informed by Squaremouth that this type of trip was not covered by the insurance. However, when I called the Trawick office on the morning of our departure, the agent thought we were covered. We departed without knowing for certain that we had travel insurance! Luckily, we had no incidents so we didn't test the policy, but I have no confidence in these agencies so this type of travel.

Filed clain due to back injury and was told it would tale 15 days to process refund.

I cancelled my trip to Israel for the obvious reasons. Claim has been filed and acknowledged, but have been told that long delays are likely due to the increased volume o claims they are experiencing.

All flights were canceled on my way to Spain. Hoping for reimbursement

My trip was canceled because Israel was closed for quarantine
I was trying to reach insurance, it was impossible to call or make a claim
Terrible experience

The Representative seemed annoyed that I called rather than obtain the policy online. Once I explained I forgot to enroll before packing my laptop her attitude changed and she handled my request professionally.

I called as I had a ? re our policy. However the office was closed , I left a message & did get a call back next day. However, I sorted my ? & didn,t need to call back. Appreciated the call back Cheers

I choose Tarwick because the price was “exceptional” compared with quotes from 4 previous travel insurance providers; the Tarwick employee I conversed with was very personable and professional—a rare experience in today’s busy world. I will be contacting them again for a price for travel insurance—IF the Coronavirus can eventually be contained! Thank You, Tarwick, for providing insurance security during my trip!