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Rating 4 out of 5Policy:
Safe Travels First ClassReview Received:
September 19, 2023ROBERT from NC Verified Squaremouth CustomerWas this review helpful to you?We researched several travel insurance options before making our selection. We decided on Trawick based on features and client reviews. We were satisfied with the cost and coverages.
2 out of 2 people found this review helpful -
Rating 3 out of 5Policy:
Safe Travels First ClassReview Received:
September 17, 2023Gerald from NC Verified Squaremouth CustomerWas this review helpful to you?They use a third party to file a claim, and the claims website SUCKS!
I will be on the phone with them most of the day tomorrow...
7 out of 7 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels Single TripReview Received:
September 16, 2023Francis from WA Verified Squaremouth CustomerClaims was processed in a timely manner.
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0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels First ClassReview Received:
September 15, 2023Helga from AZ Verified Squaremouth CustomerWas this review helpful to you?I'll be filing a claim for hospital emergency room expense. Not sure if it will qualify. I emailed customer service and they replied immediately with instructions for filing claim. I will have to wait til I'm back home to do so.
4 out of 5 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels USA ComprehensiveReview Received:
September 15, 2023Diego Garcia from Colombia Verified Squaremouth CustomerWas this review helpful to you?Everything was easy and clear. Currently waiting for the response of my claim.
1 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ExplorerReview Received:
September 15, 2023Lynda from FL Verified Squaremouth CustomerWas this review helpful to you?We moved our trip up a day, so our original policy needed to be adjusted. I called customer service, it was quick, easy, and didn’t cost too much extra
1 out of 2 people found this review helpful -
Rating 3 out of 5Policy:
Safe Travels First ClassReview Received:
September 13, 2023Judy from CA Verified Squaremouth CustomerWas this review helpful to you?I was unable to register my claim online. I called 24 assistant and was told to try again. I tried several times and it wouldn’t recognize my password and gave no way to reset my password. I put in 3 requests via “contact us”. It took many days to get a response. I then did what they asked and it said not matching. Put in more requests. Got an answer but we are still traveling so I will try next week when I am home
4 out of 4 people found this review helpful -
Rating 1 out of 5Policy:
Safe Travels ExplorerReview Received:
September 12, 2023Roger from AZ Verified Squaremouth CustomerWas this review helpful to you?Just submitted claim. Waiting for response.
0 out of 4 people found this review helpful -
Rating 3 out of 5Policy:
Safe Travels VoyagerReview Received:
September 11, 2023KIEU from CA Verified Squaremouth CustomerI filed a claim back in March 2023 for trip interruption and baggage delay, right after I got back from the trip. It was filed with full supporting documentation as instructed. Other than an automated confirmation email advising me they had received my claim and that it might take some time due to the volume of claims received, I did not receive any communication from them as to the claim and payment status. After waiting more than six months, I contacted them by phone in mid September 2023 and was told that they had not completed the claim review process. A few days later I got an email saying that they had concluded their review and that payment would be sent out. I finally received a check in early October 2023. The check did include a small payment for interest.
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2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels VoyagerReview Received:
September 9, 2023Christina from VA Verified Squaremouth CustomerWas this review helpful to you?Highly recommend this travel insurance. While we did not need to use it, the peace of mind of knowing we had it was priceless.
2 out of 4 people found this review helpful
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Additional Information