Trawick International
Overall Rating 4.14 out of 5
Overall Rating 4.14 out of 5 3,161 Reviews Since 2012

  • Rating 5 out of 5
    Policy:
    Safe Travels Explorer
    Review Received:
    January 17, 2023
    Michael from NV Verified Squaremouth Customer

    Awaiting a credit from Trawick for insurance that was cancelled and not used.

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    5 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels Explorer
    Review Received:
    January 16, 2023
    Gene from CA Verified Squaremouth Customer

    It was fine. Thankfully we were able to go on our trip after a 3-hour flight delay.

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    2 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels First Class
    Review Received:
    January 15, 2023
    Michael from TX Verified Squaremouth Customer

    Experience with Trawick during our trip was good. Easy to get hold of when you get stuck and need help. We experienced a long luggage delay so we have a number of expenses we need to claim. Hopefully that works out well since this is why I bought insurance in the first place.

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    3 out of 4 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Safe Travels Explorer
    Review Received:
    January 15, 2023
    carol from PA Verified Squaremouth Customer

    No problem.....fair rates

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels Voyager
    Review Received:
    January 13, 2023
    HOWARD from CA Verified Squaremouth Customer

    I filed a claim on-line two days after I returned from my cruise. I had medical expenses due to Covid.

    I contacted customer service and everyone was very nice, each to understand and made filing my claim very easy.

    It's been almost a week since I filed my claim and I haven't heard anything so I'm unable to give a review about how that was handled.

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    11 out of 23 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels International Cost Saver excl US
    Review Received:
    January 13, 2023
    JENULABDIN from AB Verified Squaremouth Customer

    I talked to Trawick int 24 hour assistance for the lost of the suitcase. Provided all the information but then after 2 days my suitcase was found and I picked up from the airport.

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    1 out of 7 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Safe Travels Voyager
    Review Received:
    January 13, 2023
    Theresa from RI Verified Squaremouth Customer

    I broke my leg during a trip to Belize and I was in a cast and on crutches. I went to a public medical clinic in Belize, so I had no medical charges in the Belize. I called Trawick International to see if the insurance would cover my medical costs when I return home (for surgery) and the answer was no. All coverage stops the day your trip ends. I was also told that the policy would not cover the cost for me to fly first class (for more leg room) or buy a second seat next to me on the plane, so I could fly home with the cast. I was told that the policy would only cover the cost of me buying one economy seat home, if I cancelled my flight and had to rebook. I don't think the policy would have covered to cost of my husband to rebook his flight to accompany me home, so I would have had to fly home alone while on crutches. I ended up not filing a claim and requested a medical bulk head from the airline. I read the policy before purchasing it, but didn't realize that the coverage had so many exclusions in it.

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    18 out of 18 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Safe Travels Outbound excl US
    Review Received:
    January 12, 2023
    Michael from AZ Verified Squaremouth Customer

    No specific feedback yet but I intend to file a claim and will reserve judgement until that process unfolds

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    1 out of 10 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Safe Travels Voyager
    Review Received:
    January 11, 2023
    K from PA Verified Squaremouth Customer

    My trip was cancelled by the tour group about a week and a half before departure. I have submitted a claim and was told it could take up to 90 days to receive a decision. I am currently waiting to hear back.

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    6 out of 12 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Safe Travels Voyager
    Review Received:
    January 10, 2023
    Michelle A from MD Verified Squaremouth Customer

    My house caught on fire Christmas Eve and thus was unable to take my trip, the entire weekend, no one answered the phone or called me back. I called on the first working day which was January 3rd. I was surprised that there was no one staffing the phones or providing any guidance. I didn't use the 24 hour number because that was indicated for people who were on a trip and needed assistance, but no number was on the policy for people who have interrupted trips who want to file a claim. However when I did get through the lady was helpful and told me how much time I have to file as I am still getting information from the tour provider.

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    6 out of 7 people found this review helpful